ANS-0942 · CUSTOM FIELDS, RECORDS & FORMS
How to Resolve Sub-list Display and Filtering Issues on NetSuite Custom Records
Proper configuration of saved search filters and sub-tab placement is crucial for accurate data display on custom record sub-lists.
Short answer
To resolve sub-list display issues on custom records, ensure the saved search filter (e.g., attendee InternalId) is correctly configured. Additionally, verify that sub-list elements are placed on the appropriate sub-tabs. Clearing the cache can also help apply these changes effectively.
Scenario
Users may encounter situations where sub-lists on custom records do not display data correctly or appear on the wrong sub-tab. This often indicates an underlying configuration issue with the associated saved search or the sub-list's placement within the custom record's form.
Solution
Correct the filter on the saved search used for the sub-list. Ensure the filter accurately references the relevant internal ID, such as attendee InternalId.
Move the sub-list elements between sub-tabs to ensure the sub-list is positioned on the correct sub-tab within the custom record form.
Clear the system cache to ensure that the applied configuration changes take effect.
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