ANS-0950 · WEB SERVICES & INTEGRATIONS
How to Configure a Single Payment Gateway for Multiple Countries in NetSuite
NetSuite OneWorld environments can leverage a single payment gateway provider to process transactions across various countries and currencies, even with multiple gateway accounts linked to one subsidiary.
Short answer
Yes, a single payment gateway provider can be established in NetSuite to process transactions across multiple countries (e.g., US, UK, Philippines). Multiple payment gateway accounts can be configured with this provider and linked to a single subsidiary, enabling country-specific processing. Fund settlement, however, is managed by the merchant processing account, not the gateway.
Scenario
A NetSuite client operating in a OneWorld environment needs to process payments from customers in various countries, including the US, UK, and Philippines. The client seeks to understand if a single payment gateway provider can support these diverse geographical requirements and if multiple gateway accounts can be configured for a single subsidiary to manage country-specific transactions.
Solution
NetSuite supports the configuration of a single payment gateway provider to manage transactions across multiple countries within a OneWorld environment. This approach eliminates the need for multiple payment gateway providers when operating internationally.Key considerations for this setup include:
Single Payment Gateway Provider
A single provider, such as Cybersource, can be established to process transactions for customers located in various countries (e.g., US, UK, Philippines).
Multiple Payment Gateway Accounts
It is possible to set up multiple distinct payment gateway accounts with the chosen provider. These accounts can be configured to handle transactions specific to certain countries or regions.
Settlement Responsibility
While the payment gateway processes the transaction, the settlement of funds for specific countries is handled by the merchant processing account, not the payment gateway itself.
Single Subsidiary Configuration
Multiple payment gateway accounts can be associated with a single subsidiary within a NetSuite OneWorld environment. This allows a single subsidiary to manage customer transactions originating from different countries.
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