How to Configure NetSuite Related Item Categories for Cross-Selling

Create or Edit Related Item Categories:n * Navigate to Commerce > Marketing > Related Item Categories.n * Click "Edit" on an existing category or "New" to create a new one.n * To define the items included in this category, utilize the 'Item subtab' or 'Basic tab and the Item subtab' directly to add specific items or define rules for inclusion.n * While individual items can be added directly, defining categories to automatically include items based on their classification is generally more efficient. This approach ensures that new items added to a product category are automatically included in the related item suggestions without manual updates.n

Relate Categories to Individual Items:n * Navigate to Lists -> Accounting -> Items.n * Edit the specific item record to which you wish to relate categories.n * On the item record, navigate to the 'Web Store tab' and then the 'Related Items subtab'.n * In the 'Related Item column', select the recently created or configured Related Item Category.n * This action links the entire category of related products to the specific item, enabling automated cross-selling suggestions.