ANS-1461 · INVENTORY & ITEM MANAGEMENT
How to Ensure EXW and DAP Incoterms Appear in NetSuite Transfer Orders
Understand why certain Incoterms are not valid for NetSuite Transfer Orders and how to ensure the correct ones are visible.
Short answer
FOB and DDP are not valid Incoterms for NetSuite Transfer Orders. EXW (Ex Works) and DAP (Delivered at Place) are typically default options. If they are not visible, a general troubleshooting step is to log out and log back in to refresh display settings.
Scenario
Users attempting to process Transfer Orders in NetSuite may find that expected Incoterms, such as FOB and DDP, are unavailable for selection. This can lead to confusion regarding which Incoterms are applicable and how to make the appropriate options visible within the system.
Solution
It is important to note that FOB (Free On Board) and DDP (Delivered Duty Paid) are not valid Incoterms for NetSuite Transfer Orders.
EXW (Ex Works) and DAP (Delivered at Place) are typically default or pre-existing Incoterms available for selection on Transfer Orders.
If EXW and DAP are not immediately visible, a general troubleshooting step is to log out of NetSuite and then log back in. This action can refresh the system's display and ensure that all default or enabled Incoterms are properly loaded and selectable.
Expert NetSuite Support
Need help with this NetSuite issue?
Inventory & Item Management consulting and configuration support