ANS-1920 · PRINTING, PDF & EMAIL TEMPLATES

How to Customize Currency Display for a Specific Customer on NetSuite Invoice PDFs

NetSuite users can adjust the currency symbol and format for individual customers, ensuring invoices reflect their preferred display even when multi-currency is enabled.

Short answer

To customize currency display for a specific customer on NetSuite invoice PDFs, navigate to the customer's financial record, override their currency format, and specify the desired symbol. When printing the invoice, select 'Print Customer's Locale' to apply the custom format, ensuring the total amount reflects the chosen currency symbol.

Scenario

A NetSuite user needs to display a specific currency symbol, such as 'USD $', on an invoice PDF for a particular customer. This requirement applies even when multi-currency is in use and necessitates overriding the customer's default currency format to ensure the total amount is presented as requested.

Solution

To override a customer's currency format for invoice PDFs in NetSuite, follow these steps (note: this solution applies when multi-currency is enabled):

  1. Navigate to the customer record and select the Financial tab, then the Currencies subtab.

  2. In the Format column, click the pencil icon to edit the currency settings.

  3. Select the 'Override Currency Format' option.

  4. Enter the desired Symbol preference, for example: USD $.

  5. Save the changes to the customer record.

  6. Access a customer transaction, such as an Invoice.

  7. From the Print Icon menu, choose 'Print Customer's Locale'.

  8. The generated PDF should now display the new currency format in the Total Column.

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