{"id":2607,"date":"2017-08-21T15:22:31","date_gmt":"2017-08-21T15:22:31","guid":{"rendered":"https:\/\/answers.gurussolutions.com\/answers\/pourquoi-le-compte-de-remboursement-en-especes-de-netsuite-revient-il-aux-paiements-non-approuves\/"},"modified":"2026-07-28T18:25:04","modified_gmt":"2026-07-28T18:25:04","slug":"pourquoi-le-compte-de-remboursement-en-especes-de-netsuite-revient-il-aux-paiements-non-approuves","status":"publish","type":"qa_entry","link":"https:\/\/answers.gurussolutions.com\/fr\/answers\/pourquoi-le-compte-de-remboursement-en-especes-de-netsuite-revient-il-aux-paiements-non-approuves\/","title":{"rendered":"Pourquoi le compte de remboursement en esp\u00e8ces de NetSuite revient-il aux paiements non approuv\u00e9s ?"},"content":{"rendered":"","protected":false},"template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","ga_subtitle":"D\u00e9couvrez pourquoi le compte d'un remboursement en esp\u00e8ces NetSuite peut revenir \u00e0 l'\u00e9tat \u00ab Paiements client non approuv\u00e9s \u00bb et comment les param\u00e8tres du mode de paiement peuvent r\u00e9soudre ce probl\u00e8me.","ga_short_answer":"Un compte de remboursement en esp\u00e8ces NetSuite revient \u00e0 l\u2019\u00e9tat \u00ab Paiements client non approuv\u00e9s \u00bb lorsque le mode de paiement s\u00e9lectionn\u00e9 est une carte de cr\u00e9dit et que la case \u00ab Carte de cr\u00e9dit approuv\u00e9e \u00bb n\u2019est pas coch\u00e9e. Veillez \u00e0 cocher cette case pour les modes de paiement par carte de cr\u00e9dit afin d\u2019\u00e9viter que le compte ne revienne \u00e0 son \u00e9tat par d\u00e9faut apr\u00e8s l\u2019enregistrement du remboursement.","ga_scenario":"Lors du traitement d\u2019un remboursement en esp\u00e8ces dans NetSuite, les utilisateurs peuvent constater que le compte s\u00e9lectionn\u00e9 revient automatiquement au compte \u00ab Paiements clients non approuv\u00e9s \u00bb lors de l\u2019enregistrement. Ce comportement se produit m\u00eame lorsqu\u2019aucun script ou workflow personnalis\u00e9 n\u2019est actif sur l\u2019enregistrement de remboursement en esp\u00e8ces ou sur le formulaire associ\u00e9.","ga_solution":"Le retour du compte de remboursement en esp\u00e8ces vers le compte \u00ab Paiements client non approuv\u00e9s \u00bb est g\u00e9n\u00e9ralement d\u00fb au fait que le mode de paiement est d\u00e9fini sur \u00ab Carte de cr\u00e9dit \u00bb alors que la case \u00ab Carte de cr\u00e9dit approuv\u00e9e \u00bb n'est pas coch\u00e9e. Pour r\u00e9soudre ce probl\u00e8me, assurez-vous que, pour <a class=\"ga-interlink\" href=\"https:\/\/answers.gurussolutions.com\/fr\/answers\/how-is-the-credit-card-processor-field-value-determined-in-netsuite\/\">les modes de paiement par carte de cr\u00e9dit<\/a>, la case \u00ab Carte de cr\u00e9dit approuv\u00e9e \u00bb est coch\u00e9e. 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