{"id":2639,"date":"2017-08-21T15:09:27","date_gmt":"2017-08-21T15:09:27","guid":{"rendered":"https:\/\/answers.gurussolutions.com\/answers\/comment-ajouter-ou-importer-un-contact-netsuite-dont-le-prenom-et-le-nom-existent-deja\/"},"modified":"2026-07-28T18:25:05","modified_gmt":"2026-07-28T18:25:05","slug":"comment-ajouter-ou-importer-un-contact-netsuite-dont-le-prenom-et-le-nom-existent-deja","status":"publish","type":"qa_entry","link":"https:\/\/answers.gurussolutions.com\/fr\/answers\/comment-ajouter-ou-importer-un-contact-netsuite-dont-le-prenom-et-le-nom-existent-deja\/","title":{"rendered":"Comment ajouter ou importer un contact NetSuite dont le pr\u00e9nom et le nom existent d\u00e9j\u00e0 ?"},"content":{"rendered":"","protected":false},"template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","ga_subtitle":"NetSuite emp\u00eache l'ajout de contacts dont le pr\u00e9nom et le nom sont identiques pour un m\u00eame client, mais une modification manuelle du champ \u00ab ID du contact \u00bb permet de contourner facilement cette restriction.","ga_short_answer":"Par d\u00e9faut, NetSuite n'autorise pas l'ajout de contacts portant le m\u00eame pr\u00e9nom et le m\u00eame nom au sein d'une m\u00eame entreprise. Pour contourner cette restriction, d\u00e9finissez manuellement une valeur unique pour le champ \u00ab ID du contact \u00bb. Ce champ, g\u00e9n\u00e9ralement renseign\u00e9 automatiquement, doit se distinguer des doublons existants, par exemple en y ajoutant un num\u00e9ro ou un identifiant.","ga_scenario":"Par d\u00e9faut, NetSuite emp\u00eache les utilisateurs d\u2019ajouter ou d\u2019<a class=\"ga-interlink\" href=\"https:\/\/answers.gurussolutions.com\/fr\/answers\/does-netsuite-auto-populate-contact-email-from-customer-vendor-records\/\">importer un nouveau contact<\/a> si un autre contact portant exactement le m\u00eame pr\u00e9nom et le m\u00eame nom de famille existe d\u00e9j\u00e0 pour la m\u00eame fiche client. Cette restriction s\u2019applique m\u00eame lorsqu\u2019il s\u2019agit r\u00e9ellement de deux personnes diff\u00e9rentes portant des noms identiques et travaillant pour la m\u00eame entreprise.","ga_solution":"Pour ajouter ou importer correctement un contact dont le pr\u00e9nom et le nom de famille existent d\u00e9j\u00e0 pour un autre contact de la m\u00eame entreprise, le champ \u00ab ID du contact \u00bb doit \u00eatre renseign\u00e9 manuellement avec une valeur unique.\n1. Lors de la cr\u00e9ation ou de l\u2019importation du nouveau contact, saisissez le \u00ab Pr\u00e9nom \u00bb et le \u00ab Nom \u00bb souhait\u00e9s.\n2. Saisissez manuellement un identifiant unique dans le champ \u00ab ID du contact \u00bb. Ce champ est g\u00e9n\u00e9ralement renseign\u00e9 automatiquement avec le pr\u00e9nom et le nom, mais en cas de noms en double, il doit \u00eatre explicitement diff\u00e9rent de tout ID de contact existant.\n3. Par exemple, si \u00ab Olivier Simard \u00bb existe d\u00e9j\u00e0 en tant que contact pour \u00ab ERP Guru \u00bb et qu\u2019un deuxi\u00e8me \u00ab Olivier Simard \u00bb doit \u00eatre ajout\u00e9, d\u00e9finissez les champs comme suit : Pr\u00e9nom : \u00ab Olivier \u00bb Nom : \u00ab Simard \u00bb ID de contact : \u00ab Olivier Simard 1 \u00bb Cette modification manuelle permet \u00e0 NetSuite de traiter la nouvelle entr\u00e9e de contact.","ga_source_author":"","ga_source_author_email":"","ga_date_original":"2017-08-21T17:09:27+02:00","ga_date_verified":"2026-07-05","ga_source_subject":"SOL0601 Add or Import a contact with the firstname\/lastname that already exists on a customer","ga_ans_id":"ANS-0900","ga_publish_decision":"publish","ga_staleness_risk":"high","ga_review_priority":"verify_first","ga_tier2_verdict":"still_accurate","ga_tier2_concerns":"","ga_final_category":"Customer & CRM Records","footnotes":""},"ga_category":[25,99,99],"ga_audience":[89],"ga_difficulty":[93],"class_list":["post-2639","qa_entry","type-qa_entry","status-publish","hentry","ga_category-customer-crm-records","ga_category-enregistrements-clients-et-crm","ga_audience-administrateur-netsuite","ga_difficulty-debutant"],"taxonomy_info":{"ga_category":[{"value":25,"label":"Customer & CRM Records"},{"value":99,"label":"Enregistrements clients et CRM"},{"value":99,"label":"Enregistrements clients et CRM"}],"ga_audience":[{"value":89,"label":"Administrateur NetSuite"}],"ga_difficulty":[{"value":93,"label":"D\u00e9butant"}]},"featured_image_src_large":[],"author_info":[],"comment_info":"","_links":{"self":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/2639","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry"}],"about":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/types\/qa_entry"}],"version-history":[{"count":1,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/2639\/revisions"}],"predecessor-version":[{"id":4559,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/2639\/revisions\/4559"}],"wp:attachment":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/media?parent=2639"}],"wp:term":[{"taxonomy":"ga_category","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_category?post=2639"},{"taxonomy":"ga_audience","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_audience?post=2639"},{"taxonomy":"ga_difficulty","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_difficulty?post=2639"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}