{"id":2658,"date":"2017-08-21T15:34:46","date_gmt":"2017-08-21T15:34:46","guid":{"rendered":"https:\/\/answers.gurussolutions.com\/answers\/comment-autoriser-un-commercial-netsuite-a-acceder-aux-donnees-dun-autre-commercial\/"},"modified":"2026-07-28T18:25:06","modified_gmt":"2026-07-28T18:25:06","slug":"comment-autoriser-un-commercial-netsuite-a-acceder-aux-donnees-dun-autre-commercial","status":"publish","type":"qa_entry","link":"https:\/\/answers.gurussolutions.com\/fr\/answers\/comment-autoriser-un-commercial-netsuite-a-acceder-aux-donnees-dun-autre-commercial\/","title":{"rendered":"Comment autoriser un commercial NetSuite \u00e0 acc\u00e9der aux donn\u00e9es d\u2019un autre commercial ?"},"content":{"rendered":"","protected":false},"template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","ga_subtitle":"Configurez les r\u00f4les NetSuite et les hi\u00e9rarchies des collaborateurs afin de permettre \u00e0 un commercial de g\u00e9rer les donn\u00e9es d\u2019un autre, garantissant ainsi la continuit\u00e9 des activit\u00e9s en cas d\u2019absence.","ga_short_answer":"Pour autoriser un commercial \u00e0 acc\u00e9der aux donn\u00e9es d\u2019un autre commercial dans NetSuite, d\u00e9signez le commercial qui effectue l\u2019acc\u00e8s en tant que superviseur. Configurez le r\u00f4le du superviseur en d\u00e9finissant le param\u00e8tre \u00ab Restriction des employ\u00e9s \u00bb sur \u00ab Uniquement soi-m\u00eame et ses subordonn\u00e9s \u00bb. Assurez-vous que les param\u00e8tres \u00ab Restrictions de site \u00bb et \u00ab Restrictions de classe de produits \u00bb sont d\u00e9finis sur \u00ab Aucune \u2013 pas de valeur par d\u00e9faut \u00bb pour permettre un acc\u00e8s complet aux donn\u00e9es.","ga_scenario":"Les entreprises ont souvent besoin qu\u2019un commercial puisse acc\u00e9der aux donn\u00e9es d\u2019un autre et les g\u00e9rer, par exemple lorsqu\u2019un coll\u00e8gue est en vacances ou en cong\u00e9. Cette n\u00e9cessit\u00e9 d\u00e9coule de la volont\u00e9 d\u2019assurer la continuit\u00e9 des activit\u00e9s et de garantir que les interactions avec les clients et les processus de vente se poursuivent sans interruption. Sans une configuration ad\u00e9quate, un commercial peut se trouver dans l\u2019impossibilit\u00e9 de consulter ou de modifier les fiches de ses coll\u00e8gues, ce qui entrave la collaboration et la couverture du territoire.","ga_solution":"Pour permettre \u00e0 un commercial (X) d\u2019acc\u00e9der aux donn\u00e9es d\u2019un autre commercial (Y), proc\u00e9dez comme suit :\n1. D\u00e9signez le commercial X comme superviseur du commercial Y dans les fiches du personnel de NetSuite.\n2. Assurez-vous que le param\u00e8tre `Employee Restriction` du r\u00f4le attribu\u00e9 au commercial X est d\u00e9fini sur `own and subordinates only`.\n3. V\u00e9rifiez que le param\u00e8tre `Location Restrictions` du r\u00f4le du commercial X est d\u00e9fini sur `none - no default`.\n4. V\u00e9rifiez que le param\u00e8tre `Product Class Restrictions` du r\u00f4le du commercial X est \u00e9galement d\u00e9fini sur `none - no default`. Cette configuration permet \u00e0 un commercial de g\u00e9rer les donn\u00e9es de ses coll\u00e8gues dont il a la supervision, quels que soient leurs lieux d\u2019affectation respectifs ou leurs affectations \u00e0 des cat\u00e9gories de produits, ce qui facilite une prise en charge sans heurts en cas d\u2019absences.","ga_source_author":"","ga_source_author_email":"","ga_date_original":"2017-08-21T17:34:46+02:00","ga_date_verified":"2026-07-05","ga_source_subject":"Granting access to a sales rep data to another sales rep","ga_ans_id":"ANS-0919","ga_publish_decision":"publish","ga_staleness_risk":"high","ga_review_priority":"verify_first","ga_tier2_verdict":"still_accurate","ga_tier2_concerns":"","ga_final_category":"Roles, Permissions & Security","footnotes":""},"ga_category":[100,26,100],"ga_audience":[89],"ga_difficulty":[92],"class_list":["post-2658","qa_entry","type-qa_entry","status-publish","hentry","ga_category-roles-autorisations-et-securite","ga_category-roles-permissions-security","ga_audience-administrateur-netsuite","ga_difficulty-niveau-intermediaire"],"taxonomy_info":{"ga_category":[{"value":100,"label":"R\u00f4les, autorisations et s\u00e9curit\u00e9"},{"value":26,"label":"Roles, Permissions & Security"},{"value":100,"label":"R\u00f4les, autorisations et s\u00e9curit\u00e9"}],"ga_audience":[{"value":89,"label":"Administrateur NetSuite"}],"ga_difficulty":[{"value":92,"label":"Niveau interm\u00e9diaire"}]},"featured_image_src_large":[],"author_info":[],"comment_info":"","_links":{"self":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/2658","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry"}],"about":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/types\/qa_entry"}],"version-history":[{"count":1,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/2658\/revisions"}],"predecessor-version":[{"id":4578,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/2658\/revisions\/4578"}],"wp:attachment":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/media?parent=2658"}],"wp:term":[{"taxonomy":"ga_category","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_category?post=2658"},{"taxonomy":"ga_audience","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_audience?post=2658"},{"taxonomy":"ga_difficulty","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_difficulty?post=2658"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}