{"id":2756,"date":"2017-08-21T14:56:56","date_gmt":"2017-08-21T14:56:56","guid":{"rendered":"https:\/\/answers.gurussolutions.com\/answers\/pourquoi-netsuite-affiche-t-il-le-message-montant-de-la-transaction-non-valide-lors-de-lemission-dun-rma\/"},"modified":"2026-07-28T18:25:11","modified_gmt":"2026-07-28T18:25:11","slug":"pourquoi-netsuite-affiche-t-il-le-message-montant-de-la-transaction-non-valide-lors-de-lemission-dun-rma","status":"publish","type":"qa_entry","link":"https:\/\/answers.gurussolutions.com\/fr\/answers\/pourquoi-netsuite-affiche-t-il-le-message-montant-de-la-transaction-non-valide-lors-de-lemission-dun-rma\/","title":{"rendered":"Pourquoi NetSuite affiche-t-il le message \u00ab Montant de la transaction non valide \u00bb lors de l’\u00e9mission d’un RMA ?"},"content":{"rendered":"","protected":false},"template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","ga_subtitle":"Une erreur \u00ab Montant de la transaction non valide \u00bb lors de la cr\u00e9ation d\u2019un RMA dans NetSuite survient souvent en raison de divergences de pr\u00e9cision d\u00e9cimale entre la commande client et le contrat associ\u00e9s ; ce probl\u00e8me peut \u00eatre r\u00e9solu en lan\u00e7ant le RMA directement \u00e0 partir de la fiche du contrat.","ga_short_answer":"L'erreur \u00ab Montant de la transaction non valide \u00bb qui survient lors de la cr\u00e9ation d'un RMA est due \u00e0 un probl\u00e8me d'arrondi. Elle se produit lorsque la commande client et le contrat ont une pr\u00e9cision d\u00e9cimale diff\u00e9rente, ce qui conduit NetSuite \u00e0 consid\u00e9rer que les montants ne correspondent pas. Pour r\u00e9soudre ce probl\u00e8me, cr\u00e9ez le RMA directement \u00e0 partir du contrat, qui utilise la pr\u00e9cision appropri\u00e9e et permet d'enregistrer la transaction.","ga_scenario":"Lorsqu\u2019ils tentent d\u2019\u00e9mettre une autorisation de retour de marchandise (RMA) pour un article, les utilisateurs peuvent rencontrer un message d\u2019erreur \u00ab Montant de la transaction non valide \u00bb lors de l\u2019enregistrement de la transaction. Ce probl\u00e8me survient car NetSuite d\u00e9tecte une divergence dans le montant de la transaction, ce qui emp\u00eache le traitement correct de la RMA.","ga_solution":"L\u2019erreur \u00ab Montant de la transaction non valide \u00bb survient en raison d\u2019une incompatibilit\u00e9 de pr\u00e9cision d\u00e9cimale entre la commande client et le contrat. Par exemple, si une commande client utilise 8 d\u00e9cimales alors que le poste de contrat associ\u00e9 en utilise 4, NetSuite interpr\u00e8te ces montants comme diff\u00e9rents, ce qui emp\u00eache l\u2019enregistrement de l\u2019autorisation de retour de marchandise (RMA).\n\nPour r\u00e9soudre ce probl\u00e8me, une solution simple est disponible :n1. Cr\u00e9ez l\u2019autorisation de retour de marchandise (RMA) directement \u00e0 partir de l\u2019enregistrement du contrat.\n\nLorsque la RMA est \u00e9mise \u00e0 partir du contrat, la pr\u00e9cision d\u00e9cimale appropri\u00e9e est reprise, ce qui permet d\u2019enregistrer la transaction avec succ\u00e8s.","ga_source_author":"","ga_source_author_email":"","ga_date_original":"2017-08-21T10:56:56-04:00","ga_date_verified":"2026-07-05","ga_source_subject":"When trying to issue a RMA for an item, I get an error message saying the transaction amount is invalid when I try to save the transaction. Why?","ga_ans_id":"ANS-1017","ga_publish_decision":"publish","ga_staleness_risk":"high","ga_review_priority":"verify_first","ga_tier2_verdict":"still_accurate","ga_tier2_concerns":"","ga_final_category":"Sales Order Processing","footnotes":""},"ga_category":[18,106,106],"ga_audience":[9],"ga_difficulty":[93],"class_list":["post-2756","qa_entry","type-qa_entry","status-publish","hentry","ga_category-sales-order-processing","ga_category-traitement-des-commandes-client","ga_audience-finance-accounting-team","ga_difficulty-debutant"],"taxonomy_info":{"ga_category":[{"value":18,"label":"Sales Order Processing"},{"value":106,"label":"Traitement des commandes client"},{"value":106,"label":"Traitement des commandes client"}],"ga_audience":[{"value":9,"label":"Finance\/accounting team"}],"ga_difficulty":[{"value":93,"label":"D\u00e9butant"}]},"featured_image_src_large":[],"author_info":[],"comment_info":"","_links":{"self":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/2756","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry"}],"about":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/types\/qa_entry"}],"version-history":[{"count":1,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/2756\/revisions"}],"predecessor-version":[{"id":4676,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/2756\/revisions\/4676"}],"wp:attachment":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/media?parent=2756"}],"wp:term":[{"taxonomy":"ga_category","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_category?post=2756"},{"taxonomy":"ga_audience","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_audience?post=2756"},{"taxonomy":"ga_difficulty","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_difficulty?post=2756"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}