{"id":2827,"date":"2017-08-21T14:41:28","date_gmt":"2017-08-21T14:41:28","guid":{"rendered":"https:\/\/answers.gurussolutions.com\/answers\/pourquoi-mon-paiement-netsuite-a-t-il-disparu-apres-la-modification-dune-transaction-cloturee\/"},"modified":"2026-07-28T18:25:14","modified_gmt":"2026-07-28T18:25:14","slug":"pourquoi-mon-paiement-netsuite-a-t-il-disparu-apres-la-modification-dune-transaction-cloturee","status":"publish","type":"qa_entry","link":"https:\/\/answers.gurussolutions.com\/fr\/answers\/pourquoi-mon-paiement-netsuite-a-t-il-disparu-apres-la-modification-dune-transaction-cloturee\/","title":{"rendered":"Pourquoi mon paiement NetSuite a-t-il disparu apr\u00e8s la modification d&rsquo;une transaction cl\u00f4tur\u00e9e ?"},"content":{"rendered":"","protected":false},"template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","ga_subtitle":"Comprenez pourquoi la modification du compte sur une facture fournisseur ou une facture client NetSuite cl\u00f4tur\u00e9e peut entra\u00eener l'annulation des paiements et le retour des transactions \u00e0 un statut \u00ab ouvert \u00bb.","ga_short_answer":"La modification du compte sur une facture fournisseur ou client cl\u00f4tur\u00e9e dans NetSuite d\u00e9sassocie les paiements appliqu\u00e9s, ce qui ram\u00e8ne la transaction \u00e0 un statut \u00ab ouvert \u00bb dans la file d\u2019attente des comptes fournisseurs ou des comptes clients. Pour corriger cela, les utilisateurs doivent annuler le paiement d\u2019origine, puis le retraiter afin de garantir une application correcte.","ga_scenario":"Il peut arriver que les utilisateurs constatent qu\u2019un paiement pr\u00e9c\u00e9demment appliqu\u00e9 \u00e0 une facture fournisseur ou \u00e0 une facture client semble avoir disparu, et que la transaction soit revenue \u00e0 l\u2019\u00e9tat \u00ab en cours \u00bb. Cela se produit g\u00e9n\u00e9ralement apr\u00e8s une tentative de modification du compte associ\u00e9 \u00e0 une transaction qui \u00e9tait d\u00e9j\u00e0 cl\u00f4tur\u00e9e et \u00e0 laquelle un paiement avait \u00e9t\u00e9 appliqu\u00e9.","ga_solution":"Lorsque le compte figurant sur une facture fournisseur ou une facture client cl\u00f4tur\u00e9e est modifi\u00e9, NetSuite dissocie automatiquement tout paiement d\u00e9j\u00e0 appliqu\u00e9. Cette action entra\u00eene le retour de la transaction \u00e0 un statut \u00ab ouvert \u00bb et son renvoi dans la file d\u2019attente des comptes fournisseurs ou des comptes clients. NetSuite affiche un message d\u2019avertissement : \u00ab \u00cates-vous s\u00fbr de vouloir effectuer cette op\u00e9ration ? Un paiement a \u00e9t\u00e9 appliqu\u00e9 \u00e0 la transaction \u00bb, lors de l\u2019enregistrement de la facture fournisseur ou client modifi\u00e9e. Pour r\u00e9soudre ce probl\u00e8me et r\u00e9tablir le lien de paiement, veuillez suivre les \u00e9tapes suivantes :\n1. <a class=\"ga-interlink\" href=\"https:\/\/answers.gurussolutions.com\/fr\/answers\/how-does-netsuites-void-transactions-using-reversing-journals-preference-affect-voiding\/\">Annulez le paiement d\u2019origine<\/a>.\n2. Effectuez \u00e0 nouveau le paiement.","ga_source_author":"","ga_source_author_email":"","ga_date_original":"2017-08-21T10:41:28-04:00","ga_date_verified":"2026-07-05","ga_source_subject":"Where did my payment go?","ga_ans_id":"ANS-1088","ga_publish_decision":"publish","ga_staleness_risk":"high","ga_review_priority":"spot_check","ga_tier2_verdict":"still_accurate","ga_tier2_concerns":"","ga_final_category":"Accounting & Financial Configuration","footnotes":""},"ga_category":[24,98,98],"ga_audience":[9],"ga_difficulty":[92],"class_list":["post-2827","qa_entry","type-qa_entry","status-publish","hentry","ga_category-accounting-financial-configuration","ga_category-configuration-comptable-et-financiere","ga_audience-finance-accounting-team","ga_difficulty-niveau-intermediaire"],"taxonomy_info":{"ga_category":[{"value":24,"label":"Accounting & Financial Configuration"},{"value":98,"label":"Configuration comptable et financi\u00e8re"},{"value":98,"label":"Configuration comptable et financi\u00e8re"}],"ga_audience":[{"value":9,"label":"Finance\/accounting team"}],"ga_difficulty":[{"value":92,"label":"Niveau interm\u00e9diaire"}]},"featured_image_src_large":[],"author_info":[],"comment_info":"","_links":{"self":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/2827","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry"}],"about":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/types\/qa_entry"}],"version-history":[{"count":1,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/2827\/revisions"}],"predecessor-version":[{"id":4747,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/2827\/revisions\/4747"}],"wp:attachment":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/media?parent=2827"}],"wp:term":[{"taxonomy":"ga_category","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_category?post=2827"},{"taxonomy":"ga_audience","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_audience?post=2827"},{"taxonomy":"ga_difficulty","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_difficulty?post=2827"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}