{"id":2965,"date":"2018-07-09T21:01:53","date_gmt":"2018-07-09T21:01:53","guid":{"rendered":"https:\/\/answers.gurussolutions.com\/answers\/comment-modifier-les-roles-des-utilisateurs-et-mettre-a-jour-les-coordonnees-dans-netsuite\/"},"modified":"2026-07-28T18:25:21","modified_gmt":"2026-07-28T18:25:21","slug":"comment-modifier-les-roles-des-utilisateurs-et-mettre-a-jour-les-coordonnees-dans-netsuite","status":"publish","type":"qa_entry","link":"https:\/\/answers.gurussolutions.com\/fr\/answers\/comment-modifier-les-roles-des-utilisateurs-et-mettre-a-jour-les-coordonnees-dans-netsuite\/","title":{"rendered":"Comment modifier les r\u00f4les des utilisateurs et mettre \u00e0 jour les coordonn\u00e9es dans NetSuite"},"content":{"rendered":"","protected":false},"template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","ga_subtitle":"Prenez connaissance des \u00e9tapes \u00e0 suivre pour d\u00e9sactiver un utilisateur, lui retirer ses droits d'acc\u00e8s et mettre \u00e0 jour les coordonn\u00e9es du contact principal et du contact de facturation associ\u00e9s dans NetSuite.","ga_short_answer":"Pour modifier les informations d\u2019un utilisateur, d\u00e9sactivez son acc\u00e8s et supprimez son r\u00f4le. Si l\u2019utilisateur \u00e9tait un contact principal, envoyez une demande en libre-service via le r\u00f4le NetSuite 360 - Plus Financials. Pour les modifications concernant le contact principal de facturation, un administrateur peut mettre \u00e0 jour la fiche client en modifiant l\u2019adresse et en la marquant comme \u00ab Facturation par d\u00e9faut \u00bb.","ga_scenario":"Une organisation doit modifier le statut d\u2019un utilisateur, plus pr\u00e9cis\u00e9ment celui de l\u2019utilisateur -5, ce qui peut impliquer la d\u00e9sactivation de son acc\u00e8s et la mise \u00e0 jour des coordonn\u00e9es associ\u00e9es. Ce processus garantit le respect des protocoles de s\u00e9curit\u00e9 appropri\u00e9s et la r\u00e9affectation pr\u00e9cise des r\u00f4les de contact critiques au sein de NetSuite.","ga_solution":"\n1. Si l\u2019utilisateur a \u00e9t\u00e9 d\u00e9sign\u00e9 comme contact principal pour le compte NetSuite, veuillez soumettre une demande en libre-service via le r\u00f4le \u00ab NetSuite 360 - Plus Financials \u00bb afin de mettre \u00e0 jour ces informations. Pour toute modification concernant le contact de facturation principal ou l\u2019adresse de facturation, un administrateur peut g\u00e9n\u00e9ralement mettre \u00e0 jour la fiche client en modifiant l\u2019adresse concern\u00e9e et en la marquant comme \u00ab Facturation par d\u00e9faut \u00bb.\n2. D\u00e9sactivez l\u2019acc\u00e8s de l\u2019ancien administrateur<\/a> et supprimez les r\u00f4les qui lui sont associ\u00e9s. Veuillez noter que l\u2019utilisateur -5 ne pr\u00e9sente aucune particularit\u00e9 intrins\u00e8que en mati\u00e8re de s\u00e9curit\u00e9 et de configurations d\u2019acc\u00e8s (ID 31916).","ga_source_author":"Olivier Normandin","ga_source_author_email":"","ga_date_original":"2018-07-09T14:01:53-07:00","ga_date_verified":"2026-07-05","ga_source_subject":"How to change user -5","ga_ans_id":"ANS-1226","ga_publish_decision":"publish_with_edits","ga_staleness_risk":"high","ga_review_priority":"verify_first","ga_tier2_verdict":"partially_outdated","ga_tier2_concerns":"The process for changing the primary contact for a NetSuite account is now a self-service request submitted through the NetSuite 360 - Plus Financials role, rather than solely by emailing the client's NS account manager.; The process for changing the main billing contact\/address is typically an administrator function within the customer record, by editing the address and marking it as 'Default Billing', not solely by emailing an account manager.","ga_final_category":"Roles, Permissions & Security","footnotes":""},"ga_category":[100,26,100],"ga_audience":[89],"ga_difficulty":[92],"class_list":["post-2965","qa_entry","type-qa_entry","status-publish","hentry","ga_category-roles-autorisations-et-securite","ga_category-roles-permissions-security","ga_audience-administrateur-netsuite","ga_difficulty-niveau-intermediaire"],"taxonomy_info":{"ga_category":[{"value":100,"label":"R\u00f4les, autorisations et s\u00e9curit\u00e9"},{"value":26,"label":"Roles, Permissions & Security"},{"value":100,"label":"R\u00f4les, autorisations et s\u00e9curit\u00e9"}],"ga_audience":[{"value":89,"label":"Administrateur NetSuite"}],"ga_difficulty":[{"value":92,"label":"Niveau interm\u00e9diaire"}]},"featured_image_src_large":[],"author_info":[],"comment_info":"","_links":{"self":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/2965","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry"}],"about":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/types\/qa_entry"}],"version-history":[{"count":1,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/2965\/revisions"}],"predecessor-version":[{"id":4885,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/2965\/revisions\/4885"}],"wp:attachment":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/media?parent=2965"}],"wp:term":[{"taxonomy":"ga_category","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_category?post=2965"},{"taxonomy":"ga_audience","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_audience?post=2965"},{"taxonomy":"ga_difficulty","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_difficulty?post=2965"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}