{"id":2991,"date":"2018-06-04T12:52:28","date_gmt":"2018-06-04T12:52:28","guid":{"rendered":"https:\/\/answers.gurussolutions.com\/answers\/comment-resoudre-le-probleme-des-fiches-dentreprise-desactivees-apres-une-actualisation-de-lenvironnement-sandbox-netsuite\/"},"modified":"2026-07-28T18:25:23","modified_gmt":"2026-07-28T18:25:23","slug":"comment-resoudre-le-probleme-des-fiches-dentreprise-desactivees-apres-une-actualisation-de-lenvironnement-sandbox-netsuite","status":"publish","type":"qa_entry","link":"https:\/\/answers.gurussolutions.com\/fr\/answers\/comment-resoudre-le-probleme-des-fiches-dentreprise-desactivees-apres-une-actualisation-de-lenvironnement-sandbox-netsuite\/","title":{"rendered":"Comment r\u00e9soudre le probl\u00e8me des fiches d’entreprise d\u00e9sactiv\u00e9es apr\u00e8s une actualisation de l’environnement Sandbox NetSuite"},"content":{"rendered":"","protected":false},"template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","ga_subtitle":"Apr\u00e8s une actualisation de l'environnement de test NetSuite, les fiches d'entreprise peuvent appara\u00eetre comme d\u00e9sactiv\u00e9es, ce qui oblige les utilisateurs \u00e0 se connecter avec leur r\u00f4le d'environnement de test synchronis\u00e9 avec l'environnement de production.","ga_short_answer":"Apr\u00e8s une actualisation de l\u2019environnement de test NetSuite (version 2018.1 ou ult\u00e9rieure) copiant l\u2019environnement de production, les fiches d\u2019entreprise peuvent appara\u00eetre comme d\u00e9sactiv\u00e9es. Pour r\u00e9soudre ce probl\u00e8me, les utilisateurs doivent se connecter \u00e0 l\u2019environnement de test en utilisant le r\u00f4le sp\u00e9cifique \u00e0 cet environnement qui a \u00e9t\u00e9 copi\u00e9 depuis l\u2019instance de production. Cela garantit un acc\u00e8s avec les autorisations correctes, synchronis\u00e9es lors du processus d\u2019actualisation.","ga_scenario":"Les utilisateurs peuvent \u00eatre confront\u00e9s \u00e0 une situation dans laquelle les enregistrements de l\u2019entreprise au sein d\u2019un environnement de test NetSuite semblent d\u00e9sactiv\u00e9s ou inaccessibles. Ce probl\u00e8me survient g\u00e9n\u00e9ralement apr\u00e8s une actualisation de l\u2019environnement de test, en particulier pour les instances mises \u00e0 jour vers la version 2018.1 ou ult\u00e9rieure. 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Cela garantit que l\u2019utilisateur acc\u00e8de \u00e0 l\u2019environnement avec les autorisations appropri\u00e9es et les configurations synchronis\u00e9es lors du processus d\u2019actualisation.","ga_source_author":"Olivier Normandin","ga_source_author_email":"","ga_date_original":"2018-06-04T05:52:28-07:00","ga_date_verified":"2026-07-05","ga_source_subject":"Please contact Accounts Receivable at 650.627.1316 to re-enable this company.","ga_ans_id":"ANS-1252","ga_publish_decision":"publish_with_edits","ga_staleness_risk":"high","ga_review_priority":"verify_soon","ga_tier2_verdict":"partially_outdated","ga_tier2_concerns":"The phrase 'merged the instances' is not current NetSuite terminology; documentation now primarily uses 'copies' or 'replicates' to describe how a sandbox refresh updates the sandbox environment.","ga_final_category":"Other \/ Uncategorized","footnotes":""},"ga_category":[109,31,109],"ga_audience":[89],"ga_difficulty":[93],"class_list":["post-2991","qa_entry","type-qa_entry","status-publish","hentry","ga_category-autres","ga_category-other","ga_audience-administrateur-netsuite","ga_difficulty-debutant"],"taxonomy_info":{"ga_category":[{"value":109,"label":"Autres"},{"value":31,"label":"Other"},{"value":109,"label":"Autres"}],"ga_audience":[{"value":89,"label":"Administrateur NetSuite"}],"ga_difficulty":[{"value":93,"label":"D\u00e9butant"}]},"featured_image_src_large":[],"author_info":[],"comment_info":"","_links":{"self":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/2991","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry"}],"about":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/types\/qa_entry"}],"version-history":[{"count":1,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/2991\/revisions"}],"predecessor-version":[{"id":4911,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/2991\/revisions\/4911"}],"wp:attachment":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/media?parent=2991"}],"wp:term":[{"taxonomy":"ga_category","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_category?post=2991"},{"taxonomy":"ga_audience","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_audience?post=2991"},{"taxonomy":"ga_difficulty","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_difficulty?post=2991"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}