{"id":3197,"date":"2019-06-19T16:40:09","date_gmt":"2019-06-19T16:40:09","guid":{"rendered":"https:\/\/answers.gurussolutions.com\/answers\/resolving-email-sending-errors-in-netsuite-due-to-invalid-cc-values-2\/"},"modified":"2026-07-28T18:25:34","modified_gmt":"2026-07-28T18:25:34","slug":"resolution-des-erreurs-denvoi-de-mails-dans-netsuite-dues-a-des-valeurs-cc-non-valides","status":"publish","type":"qa_entry","link":"https:\/\/answers.gurussolutions.com\/fr\/answers\/resolution-des-erreurs-denvoi-de-mails-dans-netsuite-dues-a-des-valeurs-cc-non-valides\/","title":{"rendered":"R\u00e9solution des erreurs d&rsquo;envoi d&rsquo;e-mails dans NetSuite dues \u00e0 des valeurs CC non valides"},"content":{"rendered":"","protected":false},"template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","ga_subtitle":"Comprenez en quoi des valeurs de destinataires en copie (CC) mal format\u00e9es ou vides peuvent entra\u00eener des erreurs lors de l'envoi programm\u00e9 d'e-mails dans NetSuite.","ga_short_answer":"Les erreurs d\u2019envoi d\u2019e-mails, notamment avec les fonctions SuiteScript 1.0 obsol\u00e8tes telles que nlapiSendEmail, proviennent souvent de valeurs de destinataires en copie (CC) non valides ou vides. Veillez \u00e0 ce que toutes les adresses e-mail soient correctement format\u00e9es et s\u00e9par\u00e9es par des points-virgules, et supprimez tout point-virgule final ou toute cha\u00eene vide des tableaux de destinataires afin d\u2019\u00e9viter des erreurs inattendues lors de l\u2019envoi des e-mails.","ga_scenario":"Les utilisateurs qui tentent d\u2019envoyer des e-mails par programmation dans NetSuite, notamment \u00e0 l\u2019aide des fonctions SuiteScript 1.0, peuvent rencontrer des erreurs inattendues. Cela se produit souvent lorsque les listes de destinataires, en particulier le champ \u00ab Copie carbone \u00bb (CC), contiennent des adresses e-mail mal format\u00e9es ou vides. De tels probl\u00e8mes peuvent emp\u00eacher l\u2019envoi correct des e-mails.","ga_solution":"Pour r\u00e9soudre les erreurs d\u2019envoi d\u2019e-mails li\u00e9es \u00e0 des valeurs CC non valides ou vides, en particulier lorsque vous utilisez des fonctions SuiteScript 1.0 obsol\u00e8tes telles que nlapiSendEmail, veuillez tenir compte des points suivants : 1.  **V\u00e9rifiez le formatage des destinataires en CC** : assurez-vous que toutes les adresses e-mail figurant dans la liste des destinataires en CC sont correctement format\u00e9es. Dans le champ \u00ab \u00c0 envoyer par e-mail \u00bb de NetSuite, les adresses e-mail multiples sont g\u00e9n\u00e9ralement s\u00e9par\u00e9es par des points-virgules. Par exemple : example:email1@gurus.com ; email2@gurus.com2.  **Traitez les points-virgules de fin d\u2019adresse** : Un point-virgule \u00e0 la fin d\u2019une cha\u00eene d\u2019adresse e-mail peut \u00eatre interpr\u00e9t\u00e9 comme une adresse e-mail vide. Cela peut entra\u00eener un comportement inattendu ou des erreurs lors du traitement des e-mails. 3.  **Supprimez les valeurs vides des tableaux CC** : si les valeurs CC sont extraites par programmation ou construites, inspectez soigneusement le tableau pour d\u00e9tecter d\u2019\u00e9ventuelles cha\u00eenes vides. Une valeur vide dans le tableau des destinataires en copie (CC), telle que [\"email2@gurus.com\",\"\"], peut entra\u00eener des erreurs lors de l\u2019envoi des e-mails. Alors que la fonction obsol\u00e8te nlapiSendEmail de SuiteScript 1.0 pouvait renvoyer une erreur g\u00e9n\u00e9rale, <a class=\"ga-interlink\" href=\"https:\/\/answers.gurussolutions.com\/fr\/answers\/how-does-netsuite-handle-email-sending-in-production-vs-sandbox-environments\/\">les \u00e9quivalents modernes de SuiteScript 2.x, tels que N\/email.send<\/a>, fournissent des messages d\u2019erreur plus pr\u00e9cis, tels que \u00ab Une ou plusieurs adresses e-mail en CC ne sont pas valides \u00bb, en cas d\u2019adresses de destinataires invalides. Il est recommand\u00e9 de supprimer tout \u00e9l\u00e9ment de cha\u00eene vide du tableau CC avant de le transmettre \u00e0 la fonction d\u2019envoi d\u2019e-mails.","ga_source_author":"Nicholas Corsale","ga_source_author_email":"","ga_date_original":"2019-06-19T09:40:09-07:00","ga_date_verified":"2026-07-05","ga_source_subject":"Getting \"undefined\" error on nlapiSendEmail function","ga_ans_id":"ANS-1458","ga_publish_decision":"publish_with_edits","ga_staleness_risk":"high","ga_review_priority":"spot_check","ga_tier2_verdict":"partially_outdated","ga_tier2_concerns":"The claim that the 'To Be Emailed' field shows emails as 'email1@gurus.com, email2@gurus.com' in VIEW mode is contradicted by current NetSuite documentation, which indicates that multiple email addresses in the native 'To Be E-Mailed' field should be separated by semicolons.; The specific error message 'undefined' for the `nlapiSendEmail` function when encountering an empty CC value is not explicitly confirmed in current NetSuite documentation. The modern SuiteScript 2.x equivalent (`N\/email.send`) throws a more specific 'One or more cc emails are not valid' error for invalid CC addresses.; The `nlapiSendEmail` function is part of SuiteScript 1.0, which is a deprecated version of SuiteScript, with NetSuite recommending SuiteScript 2.x for new development.","ga_final_category":"SuiteScript Development","footnotes":""},"ga_category":[108,23,108],"ga_audience":[10],"ga_difficulty":[92],"class_list":["post-3197","qa_entry","type-qa_entry","status-publish","hentry","ga_category-developpement-suitescript","ga_category-suitescript-development","ga_audience-developer-suitescript","ga_difficulty-niveau-intermediaire"],"taxonomy_info":{"ga_category":[{"value":108,"label":"D\u00e9veloppement SuiteScript"},{"value":23,"label":"SuiteScript Development"},{"value":108,"label":"D\u00e9veloppement SuiteScript"}],"ga_audience":[{"value":10,"label":"Developer\/SuiteScript"}],"ga_difficulty":[{"value":92,"label":"Niveau interm\u00e9diaire"}]},"featured_image_src_large":[],"author_info":[],"comment_info":"","_links":{"self":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3197","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry"}],"about":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/types\/qa_entry"}],"version-history":[{"count":1,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3197\/revisions"}],"predecessor-version":[{"id":5117,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3197\/revisions\/5117"}],"wp:attachment":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/media?parent=3197"}],"wp:term":[{"taxonomy":"ga_category","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_category?post=3197"},{"taxonomy":"ga_audience","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_audience?post=3197"},{"taxonomy":"ga_difficulty","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_difficulty?post=3197"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}