{"id":3205,"date":"2019-05-24T18:32:03","date_gmt":"2019-05-24T18:32:03","guid":{"rendered":"https:\/\/answers.gurussolutions.com\/answers\/comment-resoudre-le-message-tentative-de-connexion-non-valide-pour-les-services-web-tba-de-lenvironnement-sandbox-netsuite\/"},"modified":"2026-07-28T18:25:35","modified_gmt":"2026-07-28T18:25:35","slug":"comment-resoudre-le-message-tentative-de-connexion-non-valide-pour-les-services-web-tba-de-lenvironnement-sandbox-netsuite","status":"publish","type":"qa_entry","link":"https:\/\/answers.gurussolutions.com\/fr\/answers\/comment-resoudre-le-message-tentative-de-connexion-non-valide-pour-les-services-web-tba-de-lenvironnement-sandbox-netsuite\/","title":{"rendered":"Comment r\u00e9soudre le message \u00ab Tentative de connexion non valide \u00bb pour les services Web TBA de l\u2019environnement Sandbox NetSuite ?"},"content":{"rendered":"","protected":false},"template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","ga_subtitle":"Lorsque vous vous connectez \u00e0 un environnement de test NetSuite via des services Web \u00e0 l'aide de l'authentification par jeton, assurez-vous que l'identifiant du compte (realm) est correctement format\u00e9 afin d'\u00e9viter tout \u00e9chec de connexion.","ga_short_answer":"L'erreur \u00ab Tentative de connexion non valide \u00bb qui survient lors de la connexion \u00e0 un environnement sandbox NetSuite via des services Web avec TBA est souvent due \u00e0 un format d'identifiant de compte incorrect. Pour les comptes sandbox, le domaine doit \u00eatre `{accountId}_SB#` et est sensible \u00e0 la casse. La correction de ce format sp\u00e9cifique dans le fichier XML tokenPassport permet g\u00e9n\u00e9ralement de r\u00e9soudre le probl\u00e8me de \u00ab signature non valide \u00bb.","ga_scenario":"Les utilisateurs qui tentent de se connecter \u00e0 un compte sandbox NetSuite via des services Web \u00e0 l\u2019aide de l\u2019authentification par jeton (TBA) rencontrent une erreur \u00ab tentative de connexion non valide \u00bb. La piste d\u2019audit de connexion indique \u00ab Signature non valide \u00bb, m\u00eame lorsque tous les autres param\u00e8tres d\u2019authentification, tels que les jetons, les cl\u00e9s secr\u00e8tes, l\u2019horodatage, le nonce et l\u2019algorithme de signature, semblent corrects.","ga_solution":"L'erreur \u00ab Tentative de connexion non valide \u00bb, en particulier lorsqu'elle s'accompagne d'une mention \u00ab Signature non valide \u00bb dans la piste d'audit des connexions, indique souvent un format d'identifiant de compte (realm) incorrect pour les connexions au compte sandbox.Lors de la connexion \u00e0 un compte sandbox NetSuite via des services Web, l\u2019identifiant de compte (realm) doit respecter un format sp\u00e9cifique, sensible \u00e0 la casse :\n`{accountId}_SB#`\nPar exemple : `1234567_SB1`\nLa structure XML `tokenPassport` doit refl\u00e9ter ce format, comme indiqu\u00e9 ci-dessous :\n```\nxml\n<tokenPassport xsi:type=\"platformCore:TokenPassport\">\n            <account xsi:type=\"xsd:string\">1234567_SB1<\/account>\n            <consumerKey xsi:type=\"xsd:string\">****************************************************************<\/consumerKey>\n            <token xsi:type=\"xsd:string\">****************************************************************<\/token>\n            <nonce xsi:type=\"xsd:string\">MTU1ODcxNDQ3Mw<\/nonce>\n            <timestamp xsi:type=\"xsd:long\">1558714473<\/timestamp>\n            <signature xsi:type=\"platformCore:TokenPassportSignature\" algorithm=\"HMAC_SHA256\">********************************************<\/signature>\n<\/tokenPassport>\n```\nIl est important de noter que l\u2019identifiant de compte renvoy\u00e9 par `runtime.accountId` et celui figurant dans l\u2019URL utilisent un format diff\u00e9rent : `{accountId}-sb#`.","ga_source_author":"Suhn (Seonmi) Kim","ga_source_author_email":"","ga_date_original":"2019-05-24T11:32:03-07:00","ga_date_verified":"2026-07-05","ga_source_subject":"Invalid login attempt when connecting NetSuite sandbox via Web services using token-based authentication (TBA)","ga_ans_id":"ANS-1466","ga_publish_decision":"publish","ga_staleness_risk":"high","ga_review_priority":"verify_soon","ga_tier2_verdict":"still_accurate","ga_tier2_concerns":"","ga_final_category":"Web Services & Integrations","footnotes":""},"ga_category":[102,28,102],"ga_audience":[10],"ga_difficulty":[92],"class_list":["post-3205","qa_entry","type-qa_entry","status-publish","hentry","ga_category-services-web-et-integrations","ga_category-web-services-integrations","ga_audience-developer-suitescript","ga_difficulty-niveau-intermediaire"],"taxonomy_info":{"ga_category":[{"value":102,"label":"Services Web et int\u00e9grations"},{"value":28,"label":"Web Services & Integrations"},{"value":102,"label":"Services Web et int\u00e9grations"}],"ga_audience":[{"value":10,"label":"Developer\/SuiteScript"}],"ga_difficulty":[{"value":92,"label":"Niveau interm\u00e9diaire"}]},"featured_image_src_large":[],"author_info":[],"comment_info":"","_links":{"self":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3205","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry"}],"about":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/types\/qa_entry"}],"version-history":[{"count":1,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3205\/revisions"}],"predecessor-version":[{"id":5125,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3205\/revisions\/5125"}],"wp:attachment":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/media?parent=3205"}],"wp:term":[{"taxonomy":"ga_category","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_category?post=3205"},{"taxonomy":"ga_audience","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_audience?post=3205"},{"taxonomy":"ga_difficulty","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_difficulty?post=3205"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}