{"id":3272,"date":"2017-08-21T15:22:55","date_gmt":"2017-08-21T15:22:55","guid":{"rendered":"https:\/\/answers.gurussolutions.com\/answers\/comment-resoudre-lerreur-echec-de-lauthentification-pour-les-tarifs-en-temps-reel-fedex-dans-netsuite\/"},"modified":"2026-07-28T18:25:39","modified_gmt":"2026-07-28T18:25:39","slug":"comment-resoudre-lerreur-echec-de-lauthentification-pour-les-tarifs-en-temps-reel-fedex-dans-netsuite","status":"publish","type":"qa_entry","link":"https:\/\/answers.gurussolutions.com\/fr\/answers\/comment-resoudre-lerreur-echec-de-lauthentification-pour-les-tarifs-en-temps-reel-fedex-dans-netsuite\/","title":{"rendered":"Comment r\u00e9soudre l\u2019erreur \u00ab \u00c9chec de l\u2019authentification \u00bb pour les tarifs en temps r\u00e9el FedEx dans NetSuite ?"},"content":{"rendered":"","protected":false},"template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","ga_subtitle":"R\u00e9solvez les erreurs \u00ab \u00c9chec de l'authentification \u00bb li\u00e9es aux tarifs en temps r\u00e9el de FedEx dans NetSuite.","ga_short_answer":"Les \u00e9checs d\u2019authentification li\u00e9s aux tarifs FedEx en temps r\u00e9el dans NetSuite proviennent g\u00e9n\u00e9ralement d\u2019identifiants de compte FedEx incorrects dans la configuration de NetSuite ou d\u2019un compte FedEx d\u00e9sactiv\u00e9. Veillez \u00e9galement \u00e0 r\u00e9enregistrer l\u2019authentification multifactorielle (MFA) apr\u00e8s la mise \u00e0 niveau vers NetSuite 2026.1, car l\u2019int\u00e9gration utilise d\u00e9sormais une API REST. Contactez le service d\u2019assistance FedEx pour tout probl\u00e8me sp\u00e9cifique \u00e0 votre compte.","ga_scenario":"Les utilisateurs rencontrent une erreur \u00ab \u00c9chec de l'authentification \u00bb lorsqu'ils tentent de calculer les tarifs d'exp\u00e9dition FedEx en temps r\u00e9el dans NetSuite. Cela emp\u00eache le syst\u00e8me de r\u00e9cup\u00e9rer les frais d'exp\u00e9dition exacts pour les services s\u00e9lectionn\u00e9s.","ga_solution":"L\u2019erreur \u00ab \u00c9chec de l\u2019authentification \u00bb survenant lors du calcul des tarifs FedEx en temps r\u00e9el dans NetSuite indique g\u00e9n\u00e9ralement un probl\u00e8me li\u00e9 aux identifiants ou au statut du compte FedEx. L\u2019int\u00e9gration FedEx utilise l\u2019API REST de FedEx, qui r\u00e9cup\u00e8re les identifiants configur\u00e9s dans les param\u00e8tres FedEx de NetSuite. Voici les causes possibles et leurs solutions : 1.  **Configuration FedEx incorrecte dans NetSuite** : V\u00e9rifiez que toutes les informations relatives au compte FedEx, telles que le num\u00e9ro de compte, le num\u00e9ro de compteur et les cl\u00e9s d\u2019authentification, sont correctement saisies et \u00e0 jour dans la configuration de l\u2019int\u00e9gration FedEx de NetSuite. 2.  **Compte FedEx d\u00e9sactiv\u00e9 pour les tarifs en temps r\u00e9el** : Le compte FedEx est peut-\u00eatre d\u00e9sactiv\u00e9 ou son acc\u00e8s aux services de tarifs en temps r\u00e9el est restreint. Ce probl\u00e8me n\u00e9cessite une r\u00e9solution directe en contactant un repr\u00e9sentant FedEx ou le service d\u2019assistance FedEx.3.  **R\u00e9enregistrement de l\u2019authentification multifactorielle (MFA) (NetSuite 2026.1 et versions ult\u00e9rieures)** : Pour les comptes FedEx existants, l\u2019authentification multifactorielle (MFA) est d\u00e9sormais obligatoire et doit \u00eatre r\u00e9enregistr\u00e9e apr\u00e8s la mise \u00e0 niveau vers NetSuite 2026.1 ou une version ult\u00e9rieure. Si vous ne r\u00e9enregistrez pas la MFA, la cr\u00e9ation d\u2019\u00e9tiquettes \u00e9chouera et des erreurs d\u2019authentification se produiront. Assurez-vous que le compte FedEx est correctement r\u00e9enregistr\u00e9 avec la MFA.","ga_source_author":"","ga_source_author_email":"","ga_date_original":"2017-08-21T11:22:55-04:00","ga_date_verified":"2026-07-05","ga_source_subject":"Could not calculate cost for the selected Realtime rate. Authentication Failed","ga_ans_id":"ANS-1533","ga_publish_decision":"publish_with_edits","ga_staleness_risk":"high","ga_review_priority":"verify_soon","ga_tier2_verdict":"partially_outdated","ga_tier2_concerns":"The underlying technology for FedEx integration has transitioned from SOAP web services to a modern REST API as of NetSuite 2026.1.; Multi-Factor Authentication (MFA) is now required for existing FedEx accounts and must be re-registered after the 2026.1 upgrade to avoid label creation failures.","ga_final_category":"Web Services & Integrations","footnotes":""},"ga_category":[102,28,102],"ga_audience":[30],"ga_difficulty":[93],"class_list":["post-3272","qa_entry","type-qa_entry","status-publish","hentry","ga_category-services-web-et-integrations","ga_category-web-services-integrations","ga_audience-it-integration-team","ga_difficulty-debutant"],"taxonomy_info":{"ga_category":[{"value":102,"label":"Services Web et int\u00e9grations"},{"value":28,"label":"Web Services & Integrations"},{"value":102,"label":"Services Web et int\u00e9grations"}],"ga_audience":[{"value":30,"label":"IT\/integration team"}],"ga_difficulty":[{"value":93,"label":"D\u00e9butant"}]},"featured_image_src_large":[],"author_info":[],"comment_info":"","_links":{"self":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3272","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry"}],"about":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/types\/qa_entry"}],"version-history":[{"count":1,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3272\/revisions"}],"predecessor-version":[{"id":5192,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3272\/revisions\/5192"}],"wp:attachment":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/media?parent=3272"}],"wp:term":[{"taxonomy":"ga_category","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_category?post=3272"},{"taxonomy":"ga_audience","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_audience?post=3272"},{"taxonomy":"ga_difficulty","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_difficulty?post=3272"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}