{"id":3326,"date":"2017-08-21T15:02:31","date_gmt":"2017-08-21T15:02:31","guid":{"rendered":"https:\/\/answers.gurussolutions.com\/answers\/comment-consulter-lactivite-de-fusion-de-courrier-en-masse-sur-une-fiche-client-netsuite\/"},"modified":"2026-07-28T18:25:41","modified_gmt":"2026-07-28T18:25:41","slug":"comment-consulter-lactivite-de-fusion-de-courrier-en-masse-sur-une-fiche-client-netsuite","status":"publish","type":"qa_entry","link":"https:\/\/answers.gurussolutions.com\/fr\/answers\/comment-consulter-lactivite-de-fusion-de-courrier-en-masse-sur-une-fiche-client-netsuite\/","title":{"rendered":"Comment consulter l’activit\u00e9 de fusion de courrier en masse sur une fiche client NetSuite"},"content":{"rendered":"","protected":false},"template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","ga_subtitle":"Pour suivre l'ensemble des communications par fusion de courrier d'un client, activez le sous-onglet d\u00e9di\u00e9 \u00ab Fusion en masse \u00bb dans la fiche client.","ga_short_answer":"Les documents issus d\u2019un regroupement en masse ne sont pas visibles dans l\u2019onglet \u00ab Messages \u00bb du client. Pour les consulter, personnalisez le formulaire client. Acc\u00e9dez \u00e0 l\u2019onglet \u00ab Listes \u00bb, puis au sous-onglet \u00ab Communication \u00bb, et activez le sous-onglet \u00ab Regroupement en masse \u00bb. Cela permettra aux utilisateurs de voir toutes les activit\u00e9s de regroupement en masse directement dans la fiche client.","ga_scenario":"Les utilisateurs ont souvent besoin de consulter l\u2019ensemble des communications g\u00e9n\u00e9r\u00e9es par fusion de courrier envoy\u00e9es \u00e0 un client sp\u00e9cifique. Or, ces documents g\u00e9n\u00e9r\u00e9s en masse ne s\u2019affichent pas dans le sous-onglet \u00ab Message \u00bb standard de la fiche client, ce qui rend difficile le suivi des communications pass\u00e9es. Un sous-onglet d\u00e9di\u00e9 est n\u00e9cessaire pour offrir cette visibilit\u00e9.","ga_solution":"Pour activer l\u2019affichage des activit\u00e9s de fusion en masse dans la fiche client, proc\u00e9dez comme suit : \n1. Acc\u00e9dez \u00e0 la fiche client et lancez la personnalisation du formulaire. \n2. Sous \u00ab Listes \u00bb, dans le sous-onglet \u00ab Communication \u00bb, activez le \u00ab sous-onglet Fusion en masse \u00bb. \n3. Enregistrez le formulaire personnalis\u00e9. Une fois activ\u00e9, le \u00ab sous-onglet Fusion en masse \u00bb appara\u00eetra dans la fiche client et affichera toutes les activit\u00e9s de fusion de courrier associ\u00e9es.","ga_source_author":"","ga_source_author_email":"","ga_date_original":"2017-08-21T11:02:31-04:00","ga_date_verified":"2026-07-05","ga_source_subject":"SOL0078 See Bulk Merge activity on Customer","ga_ans_id":"ANS-1587","ga_publish_decision":"publish_with_edits","ga_staleness_risk":"high","ga_review_priority":"verify_first","ga_tier2_verdict":"partially_outdated","ga_tier2_concerns":"The terminology 'Bulk Merge tab' is more accurately 'Bulk Merge subtab'.; The menu path 'under the List tab' is more precisely described as 'Under Lists, Communication subtab' within the form customization interface.","ga_final_category":"Customer & CRM Records","footnotes":""},"ga_category":[25,99,99],"ga_audience":[89,35],"ga_difficulty":[93],"class_list":["post-3326","qa_entry","type-qa_entry","status-publish","hentry","ga_category-customer-crm-records","ga_category-enregistrements-clients-et-crm","ga_audience-administrateur-netsuite","ga_audience-implementation-consultant","ga_difficulty-debutant"],"taxonomy_info":{"ga_category":[{"value":25,"label":"Customer & CRM Records"},{"value":99,"label":"Enregistrements clients et CRM"},{"value":99,"label":"Enregistrements clients et CRM"}],"ga_audience":[{"value":89,"label":"Administrateur NetSuite"},{"value":35,"label":"Implementation consultant"}],"ga_difficulty":[{"value":93,"label":"D\u00e9butant"}]},"featured_image_src_large":[],"author_info":[],"comment_info":"","_links":{"self":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3326","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry"}],"about":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/types\/qa_entry"}],"version-history":[{"count":1,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3326\/revisions"}],"predecessor-version":[{"id":5246,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3326\/revisions\/5246"}],"wp:attachment":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/media?parent=3326"}],"wp:term":[{"taxonomy":"ga_category","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_category?post=3326"},{"taxonomy":"ga_audience","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_audience?post=3326"},{"taxonomy":"ga_difficulty","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_difficulty?post=3326"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}