{"id":3395,"date":"2023-03-13T18:04:36","date_gmt":"2023-03-13T18:04:36","guid":{"rendered":"https:\/\/answers.gurussolutions.com\/answers\/how-to-resolve-this-record-has-been-locked-by-a-user-defined-workflow-error-in-netsuite-2\/"},"modified":"2026-07-28T18:25:44","modified_gmt":"2026-07-28T18:25:44","slug":"comment-resoudre-lerreur-cet-enregistrement-a-ete-verrouille-par-un-workflow-defini-par-lutilisateur-dans-netsuite","status":"publish","type":"qa_entry","link":"https:\/\/answers.gurussolutions.com\/fr\/answers\/comment-resoudre-lerreur-cet-enregistrement-a-ete-verrouille-par-un-workflow-defini-par-lutilisateur-dans-netsuite\/","title":{"rendered":"Comment r\u00e9soudre l\u2019erreur \u00ab Cet enregistrement a \u00e9t\u00e9 verrouill\u00e9 par un workflow d\u00e9fini par l\u2019utilisateur \u00bb dans NetSuite"},"content":{"rendered":"","protected":false},"template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","ga_subtitle":"Ce guide explique comment modifier les configurations des workflows NetSuite afin d\u2019\u00e9viter que les scripts ne rencontrent des erreurs de verrouillage d\u2019enregistrements lors de leur ex\u00e9cution.","ga_short_answer":"L'erreur \u00ab Cet enregistrement a \u00e9t\u00e9 verrouill\u00e9 par un workflow d\u00e9fini par l'utilisateur \u00bb se produit lorsqu'un script tente de modifier un enregistrement se trouvant actuellement dans un \u00e9tat de workflow \u00e0 l'aide d'une action \u00ab verrouiller l'enregistrement \u00bb. Pour r\u00e9soudre ce probl\u00e8me, identifiez le workflow et l\u2019\u00e9tat de verrouillage, puis modifiez l\u2019action \u00ab verrouiller l\u2019enregistrement \u00bb afin d\u2019exclure le contexte du script ou tous les types de scripts, ce qui permettra aux scripts d\u2019interagir avec l\u2019enregistrement.","ga_scenario":"Les utilisateurs peuvent rencontrer un message d'erreur indiquant \u00ab Cet enregistrement a \u00e9t\u00e9 verrouill\u00e9 par un workflow d\u00e9fini par l'utilisateur \u00bb lorsqu'un script tente d'effectuer une op\u00e9ration de modification sur un enregistrement NetSuite. Cette situation se produit g\u00e9n\u00e9ralement lorsque l\u2019enregistrement cible se trouve dans un \u00e9tat de workflow comprenant une action \u00ab verrouiller l\u2019enregistrement \u00bb, que l\u2019on retrouve couramment dans les workflows d\u2019approbation aux \u00e9tats \u00ab approuv\u00e9 \u00bb ou \u00ab en attente d\u2019approbation \u00bb.","ga_solution":"Pour r\u00e9soudre l\u2019erreur \u00ab Cet enregistrement a \u00e9t\u00e9 verrouill\u00e9 par un workflow d\u00e9fini par l\u2019utilisateur \u00bb, proc\u00e9dez comme suit :\n1. Passez en revue les workflows actifs et\/ou les journaux de workflow associ\u00e9s \u00e0 l\u2019enregistrement o\u00f9 l\u2019erreur se produit. Cette \u00e9tape permet d\u2019identifier le workflow sp\u00e9cifique responsable du verrouillage de l\u2019enregistrement ainsi que l\u2019\u00e9tat exact contenant l\u2019action \u00ab verrouiller l\u2019enregistrement \u00bb.\n2. Une fois l\u2019\u00e9tat du workflow identifi\u00e9, acc\u00e9dez \u00e0 l\u2019action \u00ab Verrouiller l\u2019enregistrement \u00bb au sein de cet \u00e9tat et modifiez-la.\n3. Modifiez le contexte de l\u2019action \u00ab Verrouiller l\u2019enregistrement \u00bb afin de supprimer le type de script sp\u00e9cifique \u00e0 l\u2019origine de l\u2019erreur.\n4. Vous pouvez \u00e9galement supprimer tous les types de scripts du contexte de l\u2019action \u00ab verrouiller l\u2019enregistrement \u00bb si vous souhaitez que les scripts soient g\u00e9n\u00e9ralement autoris\u00e9s \u00e0 modifier les transactions se trouvant dans un \u00e9tat verrouill\u00e9.","ga_source_author":"Brian Stisser","ga_source_author_email":"","ga_date_original":"2023-03-13T11:04:36-07:00","ga_date_verified":"","ga_source_subject":"Script returns error \"this record has been locked by a user defined workflow\"","ga_ans_id":"ANS-1656","ga_publish_decision":"publish","ga_staleness_risk":"low","ga_review_priority":"trust_default","ga_tier2_verdict":"","ga_tier2_concerns":"","ga_final_category":"SuiteScript Development","footnotes":""},"ga_category":[108,23,108],"ga_audience":[10],"ga_difficulty":[92],"class_list":["post-3395","qa_entry","type-qa_entry","status-publish","hentry","ga_category-developpement-suitescript","ga_category-suitescript-development","ga_audience-developer-suitescript","ga_difficulty-niveau-intermediaire"],"taxonomy_info":{"ga_category":[{"value":108,"label":"D\u00e9veloppement SuiteScript"},{"value":23,"label":"SuiteScript Development"},{"value":108,"label":"D\u00e9veloppement SuiteScript"}],"ga_audience":[{"value":10,"label":"Developer\/SuiteScript"}],"ga_difficulty":[{"value":92,"label":"Niveau interm\u00e9diaire"}]},"featured_image_src_large":[],"author_info":[],"comment_info":"","_links":{"self":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3395","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry"}],"about":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/types\/qa_entry"}],"version-history":[{"count":1,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3395\/revisions"}],"predecessor-version":[{"id":5315,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3395\/revisions\/5315"}],"wp:attachment":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/media?parent=3395"}],"wp:term":[{"taxonomy":"ga_category","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_category?post=3395"},{"taxonomy":"ga_audience","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_audience?post=3395"},{"taxonomy":"ga_difficulty","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_difficulty?post=3395"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}