{"id":3522,"date":"2017-08-21T15:10:18","date_gmt":"2017-08-21T15:10:18","guid":{"rendered":"https:\/\/answers.gurussolutions.com\/answers\/comment-activer-le-suivi-des-fusions-en-masse-sur-les-formulaires-de-contact-netsuite\/"},"modified":"2026-07-28T18:25:50","modified_gmt":"2026-07-28T18:25:50","slug":"comment-activer-le-suivi-des-fusions-en-masse-sur-les-formulaires-de-contact-netsuite","status":"publish","type":"qa_entry","link":"https:\/\/answers.gurussolutions.com\/fr\/answers\/comment-activer-le-suivi-des-fusions-en-masse-sur-les-formulaires-de-contact-netsuite\/","title":{"rendered":"Comment activer le suivi des fusions en masse sur les formulaires de contact NetSuite ?"},"content":{"rendered":"","protected":false},"template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","ga_subtitle":"Les utilisateurs de NetSuite peuvent activer un sous-onglet d\u00e9di\u00e9 \u00ab Fusion en masse \u00bb dans les fiches de contact afin de suivre les activit\u00e9s de communication de masse, qui ne s\u2019affichent pas par d\u00e9faut.","ga_short_answer":"Pour activer le suivi des fusions en masse sur les formulaires de contact NetSuite, modifiez le formulaire de contact. Dans la personnalisation du formulaire, acc\u00e9dez \u00e0 \u00ab Listes \u00bb, puis \u00e0 l\u2019onglet \u00ab Communication \u00bb, et cochez \u00ab Fusion en masse \u00bb. Cela rend visible l\u2019onglet d\u00e9di\u00e9 \u00ab Fusion en masse \u00bb sur les fiches de contact, ce qui permet un suivi distinct des activit\u00e9s de communication de masse, qui ne s\u2019affichent pas par d\u00e9faut.","ga_scenario":"Les utilisateurs de NetSuite ont souvent besoin de <a class=\"ga-interlink\" href=\"https:\/\/answers.gurussolutions.com\/fr\/answers\/how-does-netsuite-email-case-capture-match-senders-to-records\/\">suivre les activit\u00e9s de communication de masse<\/a>, telles que les e-mails group\u00e9s, directement dans les fiches de contact. Par d\u00e9faut, NetSuite n\u2019affiche pas d\u2019onglet d\u00e9di\u00e9 \u00e0 ces communications de \u00ab fusion en masse \u00bb, ce qui entra\u00eene un manque de visibilit\u00e9 sur ces interactions sp\u00e9cifiques. Une personnalisation du formulaire de contact est donc n\u00e9cessaire pour garantir que tous les types de communication soient correctement suivis et affich\u00e9s.","ga_solution":"Pour activer le sous-onglet \u00ab Fusion en masse \u00bb permettant de suivre les communications de masse sur les fiches de contact NetSuite, proc\u00e9dez comme suit :\n1. Acc\u00e9dez aux param\u00e8tres de personnalisation du formulaire de contact sp\u00e9cifique que vous utilisez.\n2. Dans l\u2019interface de personnalisation du formulaire, rendez-vous dans l\u2019onglet **Listes**, puis s\u00e9lectionnez le sous-onglet **Communication**.\n3. Rep\u00e9rez et cochez l\u2019option **Fusion en masse**.\n4. Enregistrez le formulaire mis \u00e0 jour.\nLes fusions en masse sont suivies s\u00e9par\u00e9ment des autres types de communication et, par d\u00e9faut, NetSuite n\u2019affiche pas cet onglet d\u00e9di\u00e9 dans les fiches de contact.","ga_source_author":"","ga_source_author_email":"","ga_date_original":"2017-08-21T11:10:18-04:00","ga_date_verified":"2026-07-05","ga_source_subject":"Bulk email tracking","ga_ans_id":"ANS-1783","ga_publish_decision":"publish_with_edits","ga_staleness_risk":"high","ga_review_priority":"verify_first","ga_tier2_verdict":"partially_outdated","ga_tier2_concerns":"The menu path 'go on the List tab' is a simplification; the current documentation specifies 'Under Lists, Communication subtab' within the form customization interface to enable the 'Bulk Merge' subtab.","ga_final_category":"Customer & CRM Records","footnotes":""},"ga_category":[25,99,99],"ga_audience":[32],"ga_difficulty":[92],"class_list":["post-3522","qa_entry","type-qa_entry","status-publish","hentry","ga_category-customer-crm-records","ga_category-enregistrements-clients-et-crm","ga_audience-marketing-team","ga_difficulty-niveau-intermediaire"],"taxonomy_info":{"ga_category":[{"value":25,"label":"Customer & CRM Records"},{"value":99,"label":"Enregistrements clients et CRM"},{"value":99,"label":"Enregistrements clients et CRM"}],"ga_audience":[{"value":32,"label":"Marketing team"}],"ga_difficulty":[{"value":92,"label":"Niveau interm\u00e9diaire"}]},"featured_image_src_large":[],"author_info":[],"comment_info":"","_links":{"self":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3522","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry"}],"about":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/types\/qa_entry"}],"version-history":[{"count":1,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3522\/revisions"}],"predecessor-version":[{"id":5442,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3522\/revisions\/5442"}],"wp:attachment":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/media?parent=3522"}],"wp:term":[{"taxonomy":"ga_category","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_category?post=3522"},{"taxonomy":"ga_audience","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_audience?post=3522"},{"taxonomy":"ga_difficulty","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_difficulty?post=3522"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}