{"id":3571,"date":"2017-08-21T14:44:37","date_gmt":"2017-08-21T14:44:37","guid":{"rendered":"https:\/\/answers.gurussolutions.com\/answers\/comment-accorder-aux-utilisateurs-lacces-au-centre-dassistance-netsuite\/"},"modified":"2026-07-28T18:25:53","modified_gmt":"2026-07-28T18:25:53","slug":"comment-accorder-aux-utilisateurs-lacces-au-centre-dassistance-netsuite","status":"publish","type":"qa_entry","link":"https:\/\/answers.gurussolutions.com\/fr\/answers\/comment-accorder-aux-utilisateurs-lacces-au-centre-dassistance-netsuite\/","title":{"rendered":"Comment accorder aux utilisateurs l&rsquo;acc\u00e8s au Centre d&rsquo;assistance NetSuite ?"},"content":{"rendered":"","protected":false},"template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","ga_subtitle":"Identifiez le r\u00f4le NetSuite sp\u00e9cifique requis pour que les collaborateurs puissent acc\u00e9der au Centre de support des comptes.","ga_short_answer":"Pour acc\u00e9der au Centre d\u2019assistance NetSuite, un enregistrement \u00ab Employ\u00e9 \u00bb doit se voir attribuer le r\u00f4le \u00ab Centre d\u2019assistance NetSuite \u00bb. Le service d\u2019assistance NetSuite confirme que ce r\u00f4le ne peut pas \u00eatre attribu\u00e9 \u00e0 des enregistrements \u00ab Fournisseur \u00bb. Veillez \u00e0 ce que le type d\u2019utilisateur et l\u2019attribution de r\u00f4le soient corrects afin de garantir un acc\u00e8s ad\u00e9quat aux ressources d\u2019assistance.","ga_scenario":"Les utilisateurs qui tentent d'acc\u00e9der au Centre de gestion des comptes du support NetSuite peuvent rencontrer des difficult\u00e9s. Cela se produit g\u00e9n\u00e9ralement lorsque l'enregistrement de l'utilisateur ne dispose pas des autorisations n\u00e9cessaires. Il est essentiel de bien comprendre le r\u00f4le sp\u00e9cifique requis pour l'acc\u00e8s afin d'assurer une administration correcte du syst\u00e8me.","ga_solution":"Pour qu\u2019un utilisateur puisse acc\u00e9der au <a class=\"ga-interlink\" href=\"https:\/\/answers.gurussolutions.com\/fr\/answers\/how-to-access-the-netsuite-account-center\/\">Centre de support NetSuite<\/a>, le r\u00f4le `NetSuite Support Center` doit lui \u00eatre attribu\u00e9 dans sa fiche \u00ab Employ\u00e9 \u00bb. Il est important de noter que, selon le support NetSuite, ce r\u00f4le ne peut pas \u00eatre attribu\u00e9 aux fiches \u00ab Fournisseur \u00bb. Par cons\u00e9quent, seuls les utilisateurs associ\u00e9s \u00e0 une fiche \u00ab Employ\u00e9 \u00bb peuvent se voir accorder l\u2019acc\u00e8s au Centre de support NetSuite.","ga_source_author":"","ga_source_author_email":"","ga_date_original":"2017-08-21T10:44:37-04:00","ga_date_verified":"2026-07-05","ga_source_subject":"SOL0501 NetSuite Support Account Center Access","ga_ans_id":"ANS-1832","ga_publish_decision":"publish","ga_staleness_risk":"high","ga_review_priority":"verify_first","ga_tier2_verdict":"still_accurate","ga_tier2_concerns":"","ga_final_category":"Roles, Permissions & Security","footnotes":""},"ga_category":[100,26,100],"ga_audience":[89],"ga_difficulty":[93],"class_list":["post-3571","qa_entry","type-qa_entry","status-publish","hentry","ga_category-roles-autorisations-et-securite","ga_category-roles-permissions-security","ga_audience-administrateur-netsuite","ga_difficulty-debutant"],"taxonomy_info":{"ga_category":[{"value":100,"label":"R\u00f4les, autorisations et s\u00e9curit\u00e9"},{"value":26,"label":"Roles, Permissions & Security"},{"value":100,"label":"R\u00f4les, autorisations et s\u00e9curit\u00e9"}],"ga_audience":[{"value":89,"label":"Administrateur NetSuite"}],"ga_difficulty":[{"value":93,"label":"D\u00e9butant"}]},"featured_image_src_large":[],"author_info":[],"comment_info":"","_links":{"self":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3571","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry"}],"about":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/types\/qa_entry"}],"version-history":[{"count":1,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3571\/revisions"}],"predecessor-version":[{"id":5491,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3571\/revisions\/5491"}],"wp:attachment":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/media?parent=3571"}],"wp:term":[{"taxonomy":"ga_category","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_category?post=3571"},{"taxonomy":"ga_audience","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_audience?post=3571"},{"taxonomy":"ga_difficulty","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_difficulty?post=3571"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}