{"id":3587,"date":"2017-08-21T15:00:55","date_gmt":"2017-08-21T15:00:55","guid":{"rendered":"https:\/\/answers.gurussolutions.com\/answers\/comment-definir-le-role-par-defaut-pour-les-nouveaux-utilisateurs-du-centre-client-dans-netsuite\/"},"modified":"2026-07-28T18:25:53","modified_gmt":"2026-07-28T18:25:53","slug":"comment-definir-le-role-par-defaut-pour-les-nouveaux-utilisateurs-du-centre-client-dans-netsuite","status":"publish","type":"qa_entry","link":"https:\/\/answers.gurussolutions.com\/fr\/answers\/comment-definir-le-role-par-defaut-pour-les-nouveaux-utilisateurs-du-centre-client-dans-netsuite\/","title":{"rendered":"Comment d\u00e9finir le r\u00f4le par d\u00e9faut pour les nouveaux utilisateurs du Centre client dans NetSuite ?"},"content":{"rendered":"","protected":false},"template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","ga_subtitle":"Les administrateurs NetSuite peuvent configurer l\u2019attribution automatique d\u2019un r\u00f4le sp\u00e9cifique lorsqu\u2019ils accordent \u00e0 de nouveaux clients l\u2019acc\u00e8s au Centre client.","ga_short_answer":"Pour d\u00e9finir le r\u00f4le par d\u00e9faut des nouveaux clients acc\u00e9dant \u00e0 l\u2019Espace client dans NetSuite, acc\u00e9dez \u00e0 Configuration > Soci\u00e9t\u00e9 > Pr\u00e9f\u00e9rences g\u00e9n\u00e9rales. Sur la page Pr\u00e9f\u00e9rences g\u00e9n\u00e9rales, rep\u00e9rez le champ \u00ab R\u00f4le par d\u00e9faut pour les nouveaux clients \u00bb et s\u00e9lectionnez le r\u00f4le souhait\u00e9. Cela garantit la coh\u00e9rence et simplifie le processus d\u2019octroi d\u2019acc\u00e8s aux clients.","ga_scenario":"Lorsqu\u2019elles <a class=\"ga-interlink\" href=\"https:\/\/answers.gurussolutions.com\/fr\/answers\/how-to-control-custom-record-access-in-netsuite-partner-and-customer-centers\/\">accordent<\/a> \u00e0 leurs clients l\u2019acc\u00e8s au Centre client NetSuite, les entreprises doivent souvent s\u2019assurer qu\u2019un r\u00f4le sp\u00e9cifique est attribu\u00e9 par d\u00e9faut. La s\u00e9lection manuelle du r\u00f4le pour chaque nouveau client peut s\u2019av\u00e9rer chronophage et source d\u2019incoh\u00e9rences, en particulier dans les environnements comptant un grand nombre de comptes clients.","ga_solution":"Pour configurer le r\u00f4le par d\u00e9faut attribu\u00e9 lorsque les clients se voient accorder l\u2019acc\u00e8s au r\u00f4le \u00ab Centre client \u00bb, proc\u00e9dez comme suit :\n1. Acc\u00e9dez \u00e0 Configuration > Soci\u00e9t\u00e9 > Pr\u00e9f\u00e9rences g\u00e9n\u00e9rales.\n2. Sur la page \u00ab Pr\u00e9f\u00e9rences g\u00e9n\u00e9rales \u00bb, rep\u00e9rez le champ intitul\u00e9 \u00ab R\u00f4le par d\u00e9faut pour les nouveaux clients \u00bb.\n3. S\u00e9lectionnez le r\u00f4le souhait\u00e9 dans la liste d\u00e9roulante de ce champ. Une fois cette configuration effectu\u00e9e, tout nouveau client se voyant accorder l\u2019acc\u00e8s au Centre client se verra automatiquement attribuer le r\u00f4le par d\u00e9faut s\u00e9lectionn\u00e9.","ga_source_author":"","ga_source_author_email":"","ga_date_original":"2017-08-21T11:00:55-04:00","ga_date_verified":"2026-07-05","ga_source_subject":"SOL0680 Default Role for New Customers","ga_ans_id":"ANS-1848","ga_publish_decision":"publish","ga_staleness_risk":"high","ga_review_priority":"verify_first","ga_tier2_verdict":"still_accurate","ga_tier2_concerns":"","ga_final_category":"Roles, Permissions & Security","footnotes":""},"ga_category":[100,26,100],"ga_audience":[89],"ga_difficulty":[93],"class_list":["post-3587","qa_entry","type-qa_entry","status-publish","hentry","ga_category-roles-autorisations-et-securite","ga_category-roles-permissions-security","ga_audience-administrateur-netsuite","ga_difficulty-debutant"],"taxonomy_info":{"ga_category":[{"value":100,"label":"R\u00f4les, autorisations et s\u00e9curit\u00e9"},{"value":26,"label":"Roles, Permissions & Security"},{"value":100,"label":"R\u00f4les, autorisations et s\u00e9curit\u00e9"}],"ga_audience":[{"value":89,"label":"Administrateur NetSuite"}],"ga_difficulty":[{"value":93,"label":"D\u00e9butant"}]},"featured_image_src_large":[],"author_info":[],"comment_info":"","_links":{"self":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3587","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry"}],"about":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/types\/qa_entry"}],"version-history":[{"count":1,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3587\/revisions"}],"predecessor-version":[{"id":5507,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3587\/revisions\/5507"}],"wp:attachment":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/media?parent=3587"}],"wp:term":[{"taxonomy":"ga_category","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_category?post=3587"},{"taxonomy":"ga_audience","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_audience?post=3587"},{"taxonomy":"ga_difficulty","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_difficulty?post=3587"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}