{"id":3623,"date":"2017-08-21T15:16:44","date_gmt":"2017-08-21T15:16:44","guid":{"rendered":"https:\/\/answers.gurussolutions.com\/answers\/comment-configurer-les-modeles-de-notification-par-e-mail-pour-les-formulaires-en-ligne-netsuite\/"},"modified":"2026-07-28T18:25:56","modified_gmt":"2026-07-28T18:25:56","slug":"comment-configurer-les-modeles-de-notification-par-e-mail-pour-les-formulaires-en-ligne-netsuite","status":"publish","type":"qa_entry","link":"https:\/\/answers.gurussolutions.com\/fr\/answers\/comment-configurer-les-modeles-de-notification-par-e-mail-pour-les-formulaires-en-ligne-netsuite\/","title":{"rendered":"Comment configurer les mod\u00e8les de notification par e-mail pour les formulaires en ligne NetSuite"},"content":{"rendered":"","protected":false},"template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","ga_subtitle":"D\u00e9couvrez comment localiser et personnaliser les mod\u00e8les d'e-mails destin\u00e9s aux notifications des commerciaux, d\u00e9clench\u00e9es par les formulaires clients en ligne dans NetSuite.","ga_short_answer":"Les mod\u00e8les de notification par e-mail NetSuite pour les formulaires en ligne sont g\u00e9r\u00e9s sous `Documents > Templates > Marketing Templates` ou `Setup > Company > System Email Templates`. Personnalisez des mod\u00e8les tels que \u00ab Mod\u00e8le pour les nouveaux prospects \u00bb ou \u00ab Mod\u00e8le pour les clients existants \u00bb. Ceux-ci sont ensuite attribu\u00e9s dans le sous-onglet \u00ab Configurer le workflow \u00bb d\u2019un formulaire client en ligne, ce qui permet d\u2019automatiser les notifications destin\u00e9es aux commerciaux.","ga_scenario":"Les entreprises qui utilisent les formulaires clients en ligne de NetSuite doivent souvent configurer des notifications par e-mail automatis\u00e9es \u00e0 l\u2019intention des commerciaux. La difficult\u00e9 r\u00e9side dans l\u2019identification de l\u2019emplacement correct de ces mod\u00e8les d\u2019e-mail et dans la compr\u00e9hension de la mani\u00e8re de les associer \u00e0 des soumissions sp\u00e9cifiques de formulaires en ligne, qu\u2019il s\u2019agisse de nouveaux prospects ou de clients existants.","ga_solution":"Les mod\u00e8les d\u2019e-mails destin\u00e9s aux notifications marketing, tels que ceux utilis\u00e9s avec les formulaires en ligne, sont principalement g\u00e9r\u00e9s sous `Documents > Templates > Marketing Templates`. Les mod\u00e8les d\u2019e-mails valables \u00e0 l\u2019\u00e9chelle du syst\u00e8me se trouvent \u00e9galement sous `Setup > Company > System Email Templates`.\n\nPour cr\u00e9er un nouveau mod\u00e8le d\u2019e-mail, il est recommand\u00e9 de personnaliser un mod\u00e8le standard existant. Les \u00e9quivalents fonctionnels pour les notifications destin\u00e9es aux commerciaux sont les suivants :nn*   Mod\u00e8le pour les nouveaux prospectsn*   Mod\u00e8le pour les clients existants\n\nCes mod\u00e8les sont ensuite attribu\u00e9s lors de la configuration d\u2019un formulaire client en ligne. Le chemin d\u2019acc\u00e8s aux formulaires clients en ligne peut varier, mais implique g\u00e9n\u00e9ralement d\u2019acc\u00e9der \u00e0 `Setup > Marketing > Online Customer Forms > New` (une \u00e9tape interm\u00e9diaire telle que `Setup Tasks` peut \u00e9galement \u00eatre pr\u00e9sente).\n\nDans la configuration du formulaire en ligne :n\n1.  Acc\u00e9dez au sous-onglet `Set Up Workflow`.n\n2.  Recherchez la section `Sales Rep Notification`.n\n3.  Cochez la case `Send Notification Email`.n\n4.  Choisissez le mod\u00e8le appropri\u00e9 pour les nouveaux prospects ou les clients existants parmi les options disponibles.","ga_source_author":"","ga_source_author_email":"","ga_date_original":"2017-08-21T11:16:44-04:00","ga_date_verified":"2026-07-05","ga_source_subject":"Marketing Preferences","ga_ans_id":"ANS-1884","ga_publish_decision":"publish_with_edits","ga_staleness_risk":"high","ga_review_priority":"verify_first","ga_tier2_verdict":"partially_outdated","ga_tier2_concerns":"The primary location for marketing-related email templates, especially those for online forms, is also found under `Documents > Templates > Marketing Templates`, not solely `Setup > Company > System Email Templates`.; The specific template names 'Standard Notification for Existing Customers 2.0' and 'Standard Notification for New Leads 2.0' are not explicitly found in current documentation; however, functional equivalents like 'Template for New Leads' and 'Template for Existing Customers' are still used for sales rep notifications on online customer forms.; The menu path for online customer forms sometimes includes an intermediate step, e.g., `Setup > Marketing > Setup Tasks > Online Customer Forms > New`, or uses 'Online Forms' instead of 'Online Customer Forms'.","ga_final_category":"Printing, PDF & Email Templates","footnotes":""},"ga_category":[95,19,95],"ga_audience":[32],"ga_difficulty":[92],"class_list":["post-3623","qa_entry","type-qa_entry","status-publish","hentry","ga_category-impression-pdf-et-modeles-de-mails","ga_category-printing-pdf-email-templates","ga_audience-marketing-team","ga_difficulty-niveau-intermediaire"],"taxonomy_info":{"ga_category":[{"value":95,"label":"Impression, PDF et mod\u00e8les d\u2019e-mails"},{"value":19,"label":"Printing, PDF & Email Templates"},{"value":95,"label":"Impression, PDF et mod\u00e8les d\u2019e-mails"}],"ga_audience":[{"value":32,"label":"Marketing team"}],"ga_difficulty":[{"value":92,"label":"Niveau interm\u00e9diaire"}]},"featured_image_src_large":[],"author_info":[],"comment_info":"","_links":{"self":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3623","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry"}],"about":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/types\/qa_entry"}],"version-history":[{"count":1,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3623\/revisions"}],"predecessor-version":[{"id":5543,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3623\/revisions\/5543"}],"wp:attachment":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/media?parent=3623"}],"wp:term":[{"taxonomy":"ga_category","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_category?post=3623"},{"taxonomy":"ga_audience","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_audience?post=3623"},{"taxonomy":"ga_difficulty","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_difficulty?post=3623"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}