{"id":3631,"date":"2017-08-21T14:49:34","date_gmt":"2017-08-21T14:49:34","guid":{"rendered":"https:\/\/answers.gurussolutions.com\/answers\/comment-enregistrer-des-e-mails-outlook-dans-les-fiches-clients-de-netsuite\/"},"modified":"2026-07-28T18:25:56","modified_gmt":"2026-07-28T18:25:56","slug":"comment-enregistrer-des-e-mails-outlook-dans-les-fiches-clients-de-netsuite","status":"publish","type":"qa_entry","link":"https:\/\/answers.gurussolutions.com\/fr\/answers\/comment-enregistrer-des-e-mails-outlook-dans-les-fiches-clients-de-netsuite\/","title":{"rendered":"Comment enregistrer des e-mails Outlook dans les fiches clients de NetSuite ?"},"content":{"rendered":"","protected":false},"template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","ga_subtitle":"L'int\u00e9gration de NetSuite \u00e0 Outlook permet aux utilisateurs d'associer des communications par e-mail \u00e0 diff\u00e9rents types d'enregistrements directement depuis Outlook.","ga_short_answer":"Le connecteur NetSuite pour Outlook permet aux utilisateurs d\u2019enregistrer des e-mails dans des fiches NetSuite telles que les fiches clients, les fiches de contacts, les opportunit\u00e9s et les dossiers. Cette fonctionnalit\u00e9 permet d\u2019associer les e-mails entrants et sortants aux fiches NetSuite correspondantes directement depuis Outlook, garantissant ainsi un suivi complet des communications au sein du syst\u00e8me.","ga_scenario":"Les utilisateurs doivent souvent s\u2019assurer que les e-mails envoy\u00e9s aux clients ou re\u00e7us de leur part dans Outlook sont \u00e9galement enregistr\u00e9s dans NetSuite, plus pr\u00e9cis\u00e9ment dans la fiche client correspondante. Cette int\u00e9gration est essentielle pour conserver un historique complet des communications et offrir une vue unifi\u00e9e des interactions avec les clients au sein de NetSuite.","ga_solution":"Le connecteur NetSuite pour Outlook facilite l\u2019enregistrement des e-mails dans divers enregistrements NetSuite, notamment les enregistrements clients, contacts, opportunit\u00e9s et dossiers. Cette fonctionnalit\u00e9 permet aux utilisateurs d\u2019associer les communications par e-mail entrantes et sortantes \u00e0 l\u2019enregistrement NetSuite correspondant<\/a>. Par exemple, un e-mail re\u00e7u d\u2019un contact client peut \u00eatre enregistr\u00e9 directement dans l\u2019enregistrement de ce contact. De m\u00eame, lors de l\u2019envoi d\u2019un nouvel e-mail depuis Outlook, les utilisateurs peuvent g\u00e9n\u00e9ralement l\u2019associer \u00e0 un enregistrement NetSuite au cours du processus d\u2019envoi, en fonction de l\u2019interface et de la configuration sp\u00e9cifiques du module compl\u00e9mentaire. Pour obtenir des instructions d\u00e9taill\u00e9es sur l\u2019utilisation de l\u2019int\u00e9gration actuelle de NetSuite avec Outlook, veuillez vous reporter \u00e0 la derni\u00e8re documentation d\u2019aide NetSuite.","ga_source_author":"","ga_source_author_email":"","ga_date_original":"2017-08-21T16:49:34+02:00","ga_date_verified":"2026-07-05","ga_source_subject":"Outlook integration : link between Outlook and the Customer record","ga_ans_id":"ANS-1892","ga_publish_decision":"publish_with_edits","ga_staleness_risk":"high","ga_review_priority":"verify_soon","ga_tier2_verdict":"partially_outdated","ga_tier2_concerns":"The feature name \"NetSuite for Outlook 2.0\" is outdated; the current native solution is \"NetSuite Connector for Outlook\".; The specific button labels \"Save Mail options\" and \"Save and Send options\" are likely outdated, as current documentation refers to syncing, logging, or associating emails via an add-in interface.; The provided help link refers to a deprecated SuiteApp (\"NetSuite for Outlook 2.0\") and is no longer the primary or most accurate source of information for current NetSuite Outlook integration.","ga_final_category":"Web Services & Integrations","footnotes":""},"ga_category":[102,28,102],"ga_audience":[11],"ga_difficulty":[93],"class_list":["post-3631","qa_entry","type-qa_entry","status-publish","hentry","ga_category-services-web-et-integrations","ga_category-web-services-integrations","ga_audience-netsuite-user","ga_difficulty-debutant"],"taxonomy_info":{"ga_category":[{"value":102,"label":"Services Web et int\u00e9grations"},{"value":28,"label":"Web Services & Integrations"},{"value":102,"label":"Services Web et int\u00e9grations"}],"ga_audience":[{"value":11,"label":"NetSuite user"}],"ga_difficulty":[{"value":93,"label":"D\u00e9butant"}]},"featured_image_src_large":[],"author_info":[],"comment_info":"","_links":{"self":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3631","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry"}],"about":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/types\/qa_entry"}],"version-history":[{"count":1,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3631\/revisions"}],"predecessor-version":[{"id":5551,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3631\/revisions\/5551"}],"wp:attachment":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/media?parent=3631"}],"wp:term":[{"taxonomy":"ga_category","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_category?post=3631"},{"taxonomy":"ga_audience","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_audience?post=3631"},{"taxonomy":"ga_difficulty","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_difficulty?post=3631"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}