{"id":3668,"date":"2017-08-21T15:08:53","date_gmt":"2017-08-21T15:08:53","guid":{"rendered":"https:\/\/answers.gurussolutions.com\/answers\/comment-resoudre-le-probleme-des-moyens-de-paiement-vides-lors-du-paiement-dans-netsuite\/"},"modified":"2026-07-28T18:25:59","modified_gmt":"2026-07-28T18:25:59","slug":"comment-resoudre-le-probleme-des-moyens-de-paiement-vides-lors-du-paiement-dans-netsuite","status":"publish","type":"qa_entry","link":"https:\/\/answers.gurussolutions.com\/fr\/answers\/comment-resoudre-le-probleme-des-moyens-de-paiement-vides-lors-du-paiement-dans-netsuite\/","title":{"rendered":"Comment r\u00e9soudre le probl\u00e8me des moyens de paiement vides lors du paiement dans NetSuite"},"content":{"rendered":"","protected":false},"template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","ga_subtitle":"Veillez \u00e0 ce que les modes de paiement par carte bancaire s'affichent correctement lors du passage \u00e0 la caisse dans SuiteCommerce en associant les URL des images et les indicateurs dans les listes comptables de NetSuite.","ga_short_answer":"Pour r\u00e9soudre les probl\u00e8mes li\u00e9s aux moyens de paiement vides et aux erreurs de paiement dans SuiteCommerce, acc\u00e9dez \u00e0 Configuration > Comptabilit\u00e9 > Listes comptables. Pour chaque \u00e9l\u00e9ment de carte de cr\u00e9dit, modifiez son enregistrement, acc\u00e9dez \u00e0 l'onglet \u00ab Visuels de paiement \u00bb, saisissez \u00ab web\/standard \u00bb dans le champ \u00ab Indicateurs \u00bb et indiquez une URL d'image valide ne contenant pas d'espaces. Cela garantit le chargement correct des visuels de paiement et \u00e9vite les plantages lors du paiement.","ga_scenario":"Apr\u00e8s l\u2019installation de SuiteCommerce et la configuration de la boutique en ligne, les utilisateurs peuvent se retrouver face \u00e0 une section \u00ab Modes de paiement \u00bb vide lors du processus de paiement. Tenter de poursuivre en cliquant sur le bouton \u00ab Continuer \u00bb n\u2019entra\u00eene aucune action, et des erreurs peuvent appara\u00eetre dans la console. Ce probl\u00e8me emp\u00eache les clients de finaliser leurs achats.","ga_solution":"Pour r\u00e9soudre ce probl\u00e8me, le lien \u00ab Payment Visuals \u00bb doit \u00eatre ajout\u00e9 ou corrig\u00e9 sur la page de paiement par carte bancaire :\n1. Acc\u00e9dez \u00e0 Configuration > Comptabilit\u00e9 > Listes comptables.\n2. Pour chaque \u00e9l\u00e9ment de carte de cr\u00e9dit de la liste n\u00e9cessitant un visuel, cliquez sur \u00ab Modifier \u00bb.\n3. Cliquez sur l\u2019onglet \u00ab Visuels de paiement \u00bb.\n4. Sous \u00ab Indicateurs \u00bb, saisissez `web\/standard`\n.\n5. Sous \u00ab URL \u00bb, saisissez le lien vers l\u2019image correspondant \u00e0 la carte de cr\u00e9dit. Le lien vers l\u2019image ne doit pas comporter d\u2019espaces. <a class=\"ga-interlink\" href=\"https:\/\/answers.gurussolutions.com\/fr\/answers\/how-does-netsuite-automatically-format-phone-numbers-and-where-can-it-be-configured\/\">Les images se trouvent g\u00e9n\u00e9ralement dans le \u00ab File Cabinet<\/a>\n\u00bb, bien que le chemin d\u2019acc\u00e8s exact puisse varier en fonction de votre version de SuiteCommerce Advanced et de votre configuration (par exemple, `Web Site Hosting Files > Live Hosting Files > SSP Applications > [Your SCA Application Folder] > Source > img`\n). Voici un exemple de structure d\u2019URL :\n```\nhttps:\/\/yourdomain.com\/assets\/img\/american.png\n```\n6. Enregistrez les modifications pour chaque enregistrement de carte de cr\u00e9dit. Cela garantit l\u2019affichage correct des visuels des modes de paiement, ce qui r\u00e9sout le probl\u00e8me rencontr\u00e9 lors du paiement.","ga_source_author":"","ga_source_author_email":"","ga_date_original":"2017-08-21T11:08:53-04:00","ga_date_verified":"2026-07-05","ga_source_subject":"Checkout Payment Method is empty, and crashes when the continue button is pressed. How to fix it? (Self-answered)","ga_ans_id":"ANS-1929","ga_publish_decision":"publish_with_edits","ga_staleness_risk":"high","ga_review_priority":"spot_check","ga_tier2_verdict":"partially_outdated","ga_tier2_concerns":"The specific image file path mentioned (Web Site Hosting Files > Live Hosting Files > SSP Applications > NetSuite Inc. - SB Mont Blanc > Source > img) is tied to the older 'Mont Blanc' release of SuiteCommerce Advanced and is likely outdated for current SuiteCommerce Advanced implementations.; The example URL provided in the original answer is specific to an older sandbox environment and the Mont Blanc release, and while the principle of a valid URL is correct, the example itself is outdated.","ga_final_category":"Accounting & Financial Configuration","footnotes":""},"ga_category":[24,98,98],"ga_audience":[89],"ga_difficulty":[92],"class_list":["post-3668","qa_entry","type-qa_entry","status-publish","hentry","ga_category-accounting-financial-configuration","ga_category-configuration-comptable-et-financiere","ga_audience-administrateur-netsuite","ga_difficulty-niveau-intermediaire"],"taxonomy_info":{"ga_category":[{"value":24,"label":"Accounting & Financial Configuration"},{"value":98,"label":"Configuration comptable et financi\u00e8re"},{"value":98,"label":"Configuration comptable et financi\u00e8re"}],"ga_audience":[{"value":89,"label":"Administrateur NetSuite"}],"ga_difficulty":[{"value":92,"label":"Niveau interm\u00e9diaire"}]},"featured_image_src_large":[],"author_info":[],"comment_info":"","_links":{"self":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3668","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry"}],"about":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/types\/qa_entry"}],"version-history":[{"count":1,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3668\/revisions"}],"predecessor-version":[{"id":5588,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3668\/revisions\/5588"}],"wp:attachment":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/media?parent=3668"}],"wp:term":[{"taxonomy":"ga_category","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_category?post=3668"},{"taxonomy":"ga_audience","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_audience?post=3668"},{"taxonomy":"ga_difficulty","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_difficulty?post=3668"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}