{"id":3810,"date":"2017-08-21T15:35:18","date_gmt":"2017-08-21T15:35:18","guid":{"rendered":"https:\/\/answers.gurussolutions.com\/answers\/how-to-identify-sales-orders-affected-by-customer-credit-holds-2\/"},"modified":"2026-07-28T18:26:08","modified_gmt":"2026-07-28T18:26:08","slug":"comment-identifier-les-commandes-client-concernees-par-des-suspensions-de-credit-client","status":"publish","type":"qa_entry","link":"https:\/\/answers.gurussolutions.com\/fr\/answers\/comment-identifier-les-commandes-client-concernees-par-des-suspensions-de-credit-client\/","title":{"rendered":"Comment identifier les commandes client concern\u00e9es par des suspensions de cr\u00e9dit client"},"content":{"rendered":"","protected":false},"template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","ga_subtitle":"D\u00e9couvrez comment cr\u00e9er un champ personnalis\u00e9 dans les commandes client afin de refl\u00e9ter le statut de suspension de cr\u00e9dit d'un client \u00e0 l'aide d'une recherche enregistr\u00e9e.","ga_short_answer":"Pour suivre les commandes client concern\u00e9es par des suspensions de cr\u00e9dit, cr\u00e9ez un champ personnalis\u00e9 dans la commande client. Utilisez une recherche enregistr\u00e9e de transaction avec le crit\u00e8re \u00ab client : en suspension de cr\u00e9dit \u00bb pour identifier les clients concern\u00e9s, puis mettez \u00e0 jour le champ personnalis\u00e9 de la commande client afin de refl\u00e9ter ce statut.","ga_scenario":"Les utilisateurs doivent pouvoir identifier les commandes client qui sont effectivement en attente en raison d\u2019un blocage de cr\u00e9dit appliqu\u00e9 au client associ\u00e9. Bien que NetSuite permette d\u2019attribuer un statut \u00ab Blocage de paiement \u00bb directement aux commandes client, le contr\u00f4le de cr\u00e9dit principal s\u2019effectue souvent au niveau du client. Cette solution vise \u00e0 refl\u00e9ter le statut de blocage de cr\u00e9dit d\u2019un client directement dans les enregistrements de commandes client.","ga_solution":"Pour g\u00e9rer les commandes client en fonction du statut de suspension de cr\u00e9dit d\u2019un client, vous pouvez cr\u00e9er un champ personnalis\u00e9 dans l\u2019enregistrement de la commande client afin de refl\u00e9ter ce statut. Pour ce faire :\n1. Cr\u00e9ez un champ personnalis\u00e9 dans l\u2019enregistrement de la commande client (SO). Ce champ servira \u00e0 indiquer le statut de suspension de cr\u00e9dit du client associ\u00e9.\n2. D\u00e9velopper une recherche enregistr\u00e9e de transaction.\n3. Configurer les crit\u00e8res de la recherche enregistr\u00e9e afin d\u2019inclure le champ `customer: On Credit Hold`.\n4. Lorsqu\u2019un client est identifi\u00e9 dans les r\u00e9sultats de cette recherche enregistr\u00e9e, cela indique que ce client fait actuellement l\u2019objet d\u2019un blocage de cr\u00e9dit.\n5. Les r\u00e9sultats de cette recherche enregistr\u00e9e peuvent ensuite \u00eatre utilis\u00e9s pour mettre \u00e0 jour le champ personnalis\u00e9 des commandes client correspondantes, en le d\u00e9finissant sur `checked` ou `TRUE` afin d\u2019indiquer le statut de suspension de cr\u00e9dit du client.","ga_source_author":"","ga_source_author_email":"","ga_date_original":"2017-08-21T11:35:18-04:00","ga_date_verified":"2026-07-05","ga_source_subject":"Saved Search of Orders on Payment Hold","ga_ans_id":"ANS-0151","ga_publish_decision":"publish_with_edits","ga_staleness_risk":"high","ga_review_priority":"spot_check","ga_tier2_verdict":"partially_outdated","ga_tier2_concerns":"The claim 'In NetSuite SO are not on payment hold, Customers are' is partially outdated. While customer credit holds are a primary mechanism, NetSuite also has a 'Payment Hold' status that can be applied directly to Sales Orders, especially in scenarios involving payment processing and authorization.","ga_final_category":"Saved Searches & Formulas","footnotes":""},"ga_category":[91,3,91],"ga_audience":[89],"ga_difficulty":[92],"class_list":["post-3810","qa_entry","type-qa_entry","status-publish","hentry","ga_category-recherches-enregistrees-et-formules","ga_category-saved-searches-formulas","ga_audience-administrateur-netsuite","ga_difficulty-niveau-intermediaire"],"taxonomy_info":{"ga_category":[{"value":91,"label":"Recherches enregistr\u00e9es et formules"},{"value":3,"label":"Saved Searches & Formulas"},{"value":91,"label":"Recherches enregistr\u00e9es et formules"}],"ga_audience":[{"value":89,"label":"Administrateur NetSuite"}],"ga_difficulty":[{"value":92,"label":"Niveau interm\u00e9diaire"}]},"featured_image_src_large":[],"author_info":[],"comment_info":"","_links":{"self":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3810","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry"}],"about":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/types\/qa_entry"}],"version-history":[{"count":1,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3810\/revisions"}],"predecessor-version":[{"id":5731,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3810\/revisions\/5731"}],"wp:attachment":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/media?parent=3810"}],"wp:term":[{"taxonomy":"ga_category","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_category?post=3810"},{"taxonomy":"ga_audience","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_audience?post=3810"},{"taxonomy":"ga_difficulty","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_difficulty?post=3810"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}