{"id":3864,"date":"2017-08-21T15:42:21","date_gmt":"2017-08-21T15:42:21","guid":{"rendered":"https:\/\/answers.gurussolutions.com\/answers\/comment-resoudre-les-quantites-negatives-dans-les-commandes-client-liees-au-renouvellement-de-contrat-sur-netsuite\/"},"modified":"2026-07-28T18:26:11","modified_gmt":"2026-07-28T18:26:11","slug":"comment-resoudre-les-quantites-negatives-dans-les-commandes-client-liees-au-renouvellement-de-contrat-sur-netsuite","status":"publish","type":"qa_entry","link":"https:\/\/answers.gurussolutions.com\/fr\/answers\/comment-resoudre-les-quantites-negatives-dans-les-commandes-client-liees-au-renouvellement-de-contrat-sur-netsuite\/","title":{"rendered":"Comment r\u00e9soudre les quantit\u00e9s n\u00e9gatives dans les commandes client li\u00e9es au renouvellement de contrat sur NetSuite ?"},"content":{"rendered":"","protected":false},"template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","ga_subtitle":"Les quantit\u00e9s n\u00e9gatives sur les commandes client de renouvellement dans NetSuite sont souvent dues \u00e0 une pr\u00e9f\u00e9rence sp\u00e9cifique de renouvellement de contrat.","ga_short_answer":"Les quantit\u00e9s n\u00e9gatives sur les commandes client de renouvellement dans NetSuite sont souvent dues \u00e0 la fonctionnalit\u00e9 \u00ab Appliquer les ventes incitatives et les ventes de substitution lors de la transaction de renouvellement \u00bb. Pour r\u00e9soudre ce probl\u00e8me, d\u00e9sactivez cette fonctionnalit\u00e9 dans la page \u00ab Pr\u00e9f\u00e9rences de renouvellement de contrat > Cr\u00e9ation de renouvellements de contrat \u00bb. Cela permet d\u2019\u00e9viter l\u2019apparition de quantit\u00e9s n\u00e9gatives inattendues lors des renouvellements de contrat.","ga_scenario":"Il peut arriver que les commandes client g\u00e9n\u00e9r\u00e9es lors du renouvellement de contrats affichent des quantit\u00e9s n\u00e9gatives inattendues. Ce probl\u00e8me survient g\u00e9n\u00e9ralement apr\u00e8s l\u2019activation de nouvelles fonctionnalit\u00e9s li\u00e9es au traitement des renouvellements de contrats. De tels \u00e9carts peuvent entra\u00eener des erreurs dans l\u2019ex\u00e9cution des commandes et la facturation.","ga_solution":"Pour r\u00e9soudre le probl\u00e8me des quantit\u00e9s n\u00e9gatives sur les commandes client de renouvellement, proc\u00e9dez comme suit :\n1. Acc\u00e9dez \u00e0 la page \u00ab Pr\u00e9f\u00e9rences de renouvellement de contrat > Cr\u00e9ation de renouvellements de contrat \u00bb.\n2. Rep\u00e9rez la fonctionnalit\u00e9 intitul\u00e9e \u00ab Appliquer les ventes incitatives et les ventes de compromis aux transactions de renouvellement \u00bb.\n3. D\u00e9sactivez cette fonctionnalit\u00e9. La d\u00e9sactivation de cette pr\u00e9f\u00e9rence emp\u00eache le syst\u00e8me de g\u00e9n\u00e9rer des quantit\u00e9s n\u00e9gatives inattendues lors des transactions de renouvellement.","ga_source_author":"","ga_source_author_email":"","ga_date_original":"2017-08-21T17:42:21+02:00","ga_date_verified":"2026-07-05","ga_source_subject":"Contract Renewals - negative quantities on renewal SO","ga_ans_id":"ANS-0205","ga_publish_decision":"publish","ga_staleness_risk":"high","ga_review_priority":"verify_first","ga_tier2_verdict":"still_accurate","ga_tier2_concerns":"","ga_final_category":"Sales Order Processing","footnotes":""},"ga_category":[18,106,106],"ga_audience":[89],"ga_difficulty":[93],"class_list":["post-3864","qa_entry","type-qa_entry","status-publish","hentry","ga_category-sales-order-processing","ga_category-traitement-des-commandes-client","ga_audience-administrateur-netsuite","ga_difficulty-debutant"],"taxonomy_info":{"ga_category":[{"value":18,"label":"Sales Order Processing"},{"value":106,"label":"Traitement des commandes client"},{"value":106,"label":"Traitement des commandes client"}],"ga_audience":[{"value":89,"label":"Administrateur NetSuite"}],"ga_difficulty":[{"value":93,"label":"D\u00e9butant"}]},"featured_image_src_large":[],"author_info":[],"comment_info":"","_links":{"self":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3864","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry"}],"about":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/types\/qa_entry"}],"version-history":[{"count":1,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3864\/revisions"}],"predecessor-version":[{"id":5785,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3864\/revisions\/5785"}],"wp:attachment":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/media?parent=3864"}],"wp:term":[{"taxonomy":"ga_category","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_category?post=3864"},{"taxonomy":"ga_audience","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_audience?post=3864"},{"taxonomy":"ga_difficulty","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_difficulty?post=3864"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}