{"id":3902,"date":"2017-08-21T15:41:58","date_gmt":"2017-08-21T15:41:58","guid":{"rendered":"https:\/\/answers.gurussolutions.com\/answers\/pourquoi-un-article-hors-stock-netsuite-napparait-il-pas-sur-les-commandes-client\/"},"modified":"2026-07-28T18:26:13","modified_gmt":"2026-07-28T18:26:13","slug":"pourquoi-un-article-hors-stock-netsuite-napparait-il-pas-sur-les-commandes-client","status":"publish","type":"qa_entry","link":"https:\/\/answers.gurussolutions.com\/fr\/answers\/pourquoi-un-article-hors-stock-netsuite-napparait-il-pas-sur-les-commandes-client\/","title":{"rendered":"Pourquoi un article hors stock NetSuite n’appara\u00eet-il pas sur les commandes client ?"},"content":{"rendered":"","protected":false},"template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","ga_subtitle":"La visibilit\u00e9 des articles sur les commandes client NetSuite est souvent influenc\u00e9e par les param\u00e8tres du service et les filtres du formulaire de transaction.","ga_short_answer":"Il se peut que certains articles n\u2019apparaissent pas dans les listes d\u2019articles des commandes client NetSuite si leur champ \u00ab service \u00bb n\u2019est pas renseign\u00e9, en particulier lorsque des filtres d\u2019articles bas\u00e9s sur le service ou des param\u00e8tres de service obligatoires sont actifs sur le formulaire de transaction. Il est essentiel de vous assurer que le service associ\u00e9 \u00e0 l\u2019article correspond aux configurations du formulaire pour garantir une visibilit\u00e9 et une s\u00e9lection correctes.","ga_scenario":"Un utilisateur tente d\u2019ajouter un article hors stock \u00e0 vendre \u00e0 une commande client NetSuite, mais constate que cet article n\u2019appara\u00eet pas dans la liste de s\u00e9lection des articles. Cela emp\u00eache la finalisation de la transaction de vente, ce qui indique un probl\u00e8me de configuration affectant la visibilit\u00e9 de l\u2019article.","ga_solution":"La visibilit\u00e9 d\u2019un article sur une commande client NetSuite peut d\u00e9pendre de divers facteurs, notamment l\u2019affectation de l\u2019article \u00e0 un service. Si un article n\u2019appara\u00eet pas, cela peut \u00eatre d\u00fb au fait que le champ \u00ab service \u00bb n\u2019est pas renseign\u00e9 dans la fiche de l\u2019article. Cela est particuli\u00e8rement pertinent lorsque le formulaire de commande client utilise des filtres d\u2019articles (souvent bas\u00e9s sur des recherches enregistr\u00e9es) qui incluent le service comme crit\u00e8re, ou si la fonctionnalit\u00e9 \u00ab Rendre les services obligatoires \u00bb est activ\u00e9e et appliqu\u00e9e aux lignes de transaction. Pour r\u00e9soudre ce probl\u00e8me, assurez-vous que la fiche de l\u2019article comporte une affectation de service appropri\u00e9e, conforme aux filtres d\u2019articles actifs ou aux param\u00e8tres obligatoires du formulaire de commande client.","ga_source_author":"","ga_source_author_email":"","ga_date_original":"2017-08-21T11:41:58-04:00","ga_date_verified":"2026-07-05","ga_source_subject":"Non-inventory item for sale not appearing in Sales Order item list","ga_ans_id":"ANS-0243","ga_publish_decision":"publish_with_edits","ga_staleness_risk":"high","ga_review_priority":"verify_first","ga_tier2_verdict":"partially_outdated","ga_tier2_concerns":"The original answer implies a direct, inherent link between an item's department and its appearance in the sales order item list. Current NetSuite documentation emphasizes item filters (saved searches) on transaction forms as the primary method for controlling item list visibility, which can use department as a criterion, but it's not the only or most direct cause.; Other fundamental factors like the item's type (e.g., 'Non-inventory item for sale' vs. 'for purchase') and subsidiary restrictions are more commonly cited reasons for an item not appearing on a sales order.","ga_final_category":"Sales Order Processing","footnotes":""},"ga_category":[18,106,106],"ga_audience":[89],"ga_difficulty":[92],"class_list":["post-3902","qa_entry","type-qa_entry","status-publish","hentry","ga_category-sales-order-processing","ga_category-traitement-des-commandes-client","ga_audience-administrateur-netsuite","ga_difficulty-niveau-intermediaire"],"taxonomy_info":{"ga_category":[{"value":18,"label":"Sales Order Processing"},{"value":106,"label":"Traitement des commandes client"},{"value":106,"label":"Traitement des commandes client"}],"ga_audience":[{"value":89,"label":"Administrateur NetSuite"}],"ga_difficulty":[{"value":92,"label":"Niveau interm\u00e9diaire"}]},"featured_image_src_large":[],"author_info":[],"comment_info":"","_links":{"self":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3902","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry"}],"about":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/types\/qa_entry"}],"version-history":[{"count":1,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3902\/revisions"}],"predecessor-version":[{"id":5823,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3902\/revisions\/5823"}],"wp:attachment":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/media?parent=3902"}],"wp:term":[{"taxonomy":"ga_category","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_category?post=3902"},{"taxonomy":"ga_audience","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_audience?post=3902"},{"taxonomy":"ga_difficulty","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_difficulty?post=3902"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}