{"id":3966,"date":"2017-08-21T15:00:37","date_gmt":"2017-08-21T15:00:37","guid":{"rendered":"https:\/\/answers.gurussolutions.com\/answers\/comment-attribuer-des-autorisations-de-publication-darticles-de-la-base-de-connaissances-dans-netsuite\/"},"modified":"2026-07-28T18:26:17","modified_gmt":"2026-07-28T18:26:17","slug":"comment-attribuer-des-autorisations-de-publication-darticles-de-la-base-de-connaissances-dans-netsuite","status":"publish","type":"qa_entry","link":"https:\/\/answers.gurussolutions.com\/fr\/answers\/comment-attribuer-des-autorisations-de-publication-darticles-de-la-base-de-connaissances-dans-netsuite\/","title":{"rendered":"Comment attribuer des autorisations de publication d&rsquo;articles de la base de connaissances dans NetSuite"},"content":{"rendered":"","protected":false},"template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","ga_subtitle":"Veillez \u00e0 ce que les utilisateurs puissent cr\u00e9er et publier des articles de la base de connaissances en configurant les autorisations de r\u00f4le NetSuite appropri\u00e9es.","ga_short_answer":"Pour permettre aux utilisateurs de publier des articles de la base de connaissances dans NetSuite, acc\u00e9dez \u00e0 Configuration > Utilisateurs\/R\u00f4les > G\u00e9rer les r\u00f4les. Modifiez le r\u00f4le concern\u00e9 et ajoutez l'autorisation \u00ab Base de connaissances \u00bb, en d\u00e9finissant son niveau sur \u00ab Complet \u00bb. Cela accorde l'acc\u00e8s n\u00e9cessaire \u00e0 la gestion et \u00e0 la publication de contenu.","ga_scenario":"Les utilisateurs qui tentent de cr\u00e9er ou de publier des articles de la base de connaissances dans NetSuite peuvent rencontrer des erreurs d\u2019autorisation ou constater que les options correspondantes ne sont pas disponibles. Cela se produit g\u00e9n\u00e9ralement lorsque le r\u00f4le NetSuite qui leur a \u00e9t\u00e9 attribu\u00e9 ne dispose pas des autorisations sp\u00e9cifiques requises pour g\u00e9rer le contenu de la base de connaissances. Une configuration ad\u00e9quate des autorisations est essentielle pour permettre aux cr\u00e9ateurs de contenu de contribuer \u00e0 la base de connaissances.","ga_solution":"Pour permettre aux utilisateurs de publier des articles de la base de connaissances dans NetSuite, assurez-vous que la fonctionnalit\u00e9 \u00ab Assistance \u00bb est activ\u00e9e, puis <a class=\"ga-interlink\" href=\"https:\/\/answers.gurussolutions.com\/fr\/answers\/how-to-configure-custom-record-access-types-and-permissions-in-netsuite\/\">configurez les autorisations de r\u00f4le appropri\u00e9es<\/a>.\n1. Commencez par v\u00e9rifier que la fonctionnalit\u00e9 \u00ab Support \u00bb est activ\u00e9e en acc\u00e9dant \u00e0 `Setup > Company > Enable Features`, puis en s\u00e9lectionnant le sous-onglet `CRM` et en cochant la case `Support`.\n2. Ensuite, pour accorder l\u2019autorisation n\u00e9cessaire \u00e0 la publication d\u2019articles de la base de connaissances, acc\u00e9dez \u00e0 `Setup > Users\/Roles > Manage Roles`.\n3. Recherchez et modifiez le r\u00f4le sp\u00e9cifique n\u00e9cessitant cette autorisation.\n4. Dans le sous-onglet \u00ab Autorisations \u00bb, ajoutez l\u2019autorisation nomm\u00e9e `Knowledge Base`.\n5. D\u00e9finissez le niveau d\u2019autorisation de `Knowledge Base` sur `Full`. Cette configuration garantit que les utilisateurs affect\u00e9s \u00e0 ce r\u00f4le disposent de l\u2019acc\u00e8s complet n\u00e9cessaire pour g\u00e9rer et publier des articles au sein de la base de connaissances NetSuite.","ga_source_author":"","ga_source_author_email":"","ga_date_original":"2017-08-21T17:00:37+02:00","ga_date_verified":"2026-07-05","ga_source_subject":"Solution approval permission","ga_ans_id":"ANS-0307","ga_publish_decision":"publish_with_edits","ga_staleness_risk":"high","ga_review_priority":"verify_first","ga_tier2_verdict":"partially_outdated","ga_tier2_concerns":"The menu path 'Setup > Publish Knowledge Base' for a permission is not accurate in current NetSuite documentation.; The specific permission name 'Publish Knowledge Base' is not found; instead, the relevant permission is referred to as 'Knowledge Base'.","ga_final_category":"Roles, Permissions & Security","footnotes":""},"ga_category":[100,26,100],"ga_audience":[89],"ga_difficulty":[93],"class_list":["post-3966","qa_entry","type-qa_entry","status-publish","hentry","ga_category-roles-autorisations-et-securite","ga_category-roles-permissions-security","ga_audience-administrateur-netsuite","ga_difficulty-debutant"],"taxonomy_info":{"ga_category":[{"value":100,"label":"R\u00f4les, autorisations et s\u00e9curit\u00e9"},{"value":26,"label":"Roles, Permissions & Security"},{"value":100,"label":"R\u00f4les, autorisations et s\u00e9curit\u00e9"}],"ga_audience":[{"value":89,"label":"Administrateur NetSuite"}],"ga_difficulty":[{"value":93,"label":"D\u00e9butant"}]},"featured_image_src_large":[],"author_info":[],"comment_info":"","_links":{"self":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3966","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry"}],"about":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/types\/qa_entry"}],"version-history":[{"count":1,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3966\/revisions"}],"predecessor-version":[{"id":5887,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/3966\/revisions\/5887"}],"wp:attachment":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/media?parent=3966"}],"wp:term":[{"taxonomy":"ga_category","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_category?post=3966"},{"taxonomy":"ga_audience","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_audience?post=3966"},{"taxonomy":"ga_difficulty","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_difficulty?post=3966"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}