{"id":4036,"date":"2017-08-21T15:31:25","date_gmt":"2017-08-21T15:31:25","guid":{"rendered":"https:\/\/answers.gurussolutions.com\/answers\/comment-inclure-des-champs-personnalises-dans-les-e-mails-declenches-par-un-workflow-netsuite\/"},"modified":"2026-07-28T18:26:21","modified_gmt":"2026-07-28T18:26:21","slug":"comment-inclure-des-champs-personnalises-dans-les-e-mails-declenches-par-un-workflow-netsuite","status":"publish","type":"qa_entry","link":"https:\/\/answers.gurussolutions.com\/fr\/answers\/comment-inclure-des-champs-personnalises-dans-les-e-mails-declenches-par-un-workflow-netsuite\/","title":{"rendered":"Comment inclure des champs personnalis\u00e9s dans les e-mails d\u00e9clench\u00e9s par un workflow NetSuite"},"content":{"rendered":"","protected":false},"template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","ga_subtitle":"D\u00e9couvrez les m\u00e9thodes permettant de remplir dynamiquement le contenu des e-mails \u00e0 l'aide des donn\u00e9es des enregistrements NetSuite via des workflows.","ga_short_answer":"Pour ajouter des champs aux e-mails envoy\u00e9s via les workflows NetSuite, utilisez des accolades {fieldId} pour r\u00e9f\u00e9rencer directement les champs dans le corps de l\u2019action \u00ab Envoyer un e-mail \u00bb du workflow. Pour les mod\u00e8les d\u2019e-mail avanc\u00e9s, la syntaxe FreeMarker ${fieldId} est la m\u00e9thode privil\u00e9gi\u00e9e et la plus performante, car elle offre une plus grande flexibilit\u00e9 dans la g\u00e9n\u00e9ration de contenu dynamique. Les balises CRMSDK ne sont pas prises en charge \u00e0 cette fin.","ga_scenario":"Les utilisateurs ont souvent besoin d\u2019inclure des donn\u00e9es sp\u00e9cifiques issues d\u2019un enregistrement NetSuite directement dans le corps d\u2019un e-mail envoy\u00e9 automatiquement par un workflow. Le d\u00e9fi consiste \u00e0 r\u00e9f\u00e9rencer correctement ces champs afin que leurs valeurs soient renseign\u00e9es dynamiquement dans l\u2019e-mail sortant, plut\u00f4t que d\u2019afficher l\u2019identifiant du champ lui-m\u00eame.","ga_solution":"Lors de la configuration d\u2019un workflow NetSuite pour l\u2019envoi d\u2019e-mails, il existe plusieurs m\u00e9thodes principales pour int\u00e9grer les valeurs des champs d\u2019enregistrement dans le corps de l\u2019e-mail : 1. **R\u00e9f\u00e9rence directe au champ dans l\u2019action \u00ab Envoyer un e-mail \u00bb du workflow** : Pour une insertion simple et directe des valeurs de champ dans le corps d\u2019une action \u00ab Envoyer un e-mail \u00bb configur\u00e9e directement dans un workflow, placez l\u2019identifiant du champ entre accolades. Cette m\u00e9thode est efficace pour le remplissage de base des champs.\n\n```\nCustom Field: {custrecord_time}\n```\n\n\n\n2. **Mod\u00e8les d\u2019e-mail avanc\u00e9s avec la syntaxe FreeMarker** : pour un contenu d\u2019e-mail plus complexe, une logique conditionnelle ou lors de l\u2019utilisation de mod\u00e8les d\u2019e-mail HTML avanc\u00e9s<\/a>\n\n, la syntaxe FreeMarker est l\u2019approche recommand\u00e9e. FreeMarker permet une g\u00e9n\u00e9ration robuste de contenu dynamique et est largement utilis\u00e9 dans NetSuite pour la cr\u00e9ation de mod\u00e8les d\u2019e-mail avanc\u00e9s, auxquels un workflow peut ensuite faire r\u00e9f\u00e9rence.\n\n```\nCustom Field: ${custrecord_time}\n```\n\nIl est important de noter que les balises CRMSDK ne sont pas prises en charge pour l\u2019int\u00e9gration de champs dans les e-mails d\u00e9clench\u00e9s par des workflows. Ces balises sont principalement con\u00e7ues pour les mod\u00e8les de PDF et de lettres et pr\u00e9sentent des limitations connues lorsqu\u2019elles sont utilis\u00e9es dans le contexte d\u2019e-mails d\u00e9clench\u00e9s par des workflows.","ga_source_author":"","ga_source_author_email":"","ga_date_original":"2017-08-21T17:31:25+02:00","ga_date_verified":"2026-07-05","ga_source_subject":"SOL0695 Adding fields to emails triggered by Workflows","ga_ans_id":"ANS-0377","ga_publish_decision":"publish_with_edits","ga_staleness_risk":"high","ga_review_priority":"verify_first","ga_tier2_verdict":"partially_outdated","ga_tier2_concerns":"The answer does not mention the use of FreeMarker syntax (${fieldId}), which is the standard for advanced email templates in NetSuite and is often used in conjunction with workflows.; While curly brackets ({fieldId}) are still valid for direct field references in the body of a 'Send Email' action within a workflow, the broader context of email templating in NetSuite has evolved to heavily utilize FreeMarker.","ga_final_category":"Printing, PDF & Email Templates","footnotes":""},"ga_category":[95,19,95],"ga_audience":[89],"ga_difficulty":[92],"class_list":["post-4036","qa_entry","type-qa_entry","status-publish","hentry","ga_category-impression-pdf-et-modeles-de-mails","ga_category-printing-pdf-email-templates","ga_audience-administrateur-netsuite","ga_difficulty-niveau-intermediaire"],"taxonomy_info":{"ga_category":[{"value":95,"label":"Impression, PDF et mod\u00e8les d\u2019e-mails"},{"value":19,"label":"Printing, PDF & Email Templates"},{"value":95,"label":"Impression, PDF et mod\u00e8les d\u2019e-mails"}],"ga_audience":[{"value":89,"label":"Administrateur NetSuite"}],"ga_difficulty":[{"value":92,"label":"Niveau interm\u00e9diaire"}]},"featured_image_src_large":[],"author_info":[],"comment_info":"","_links":{"self":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/4036","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry"}],"about":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/types\/qa_entry"}],"version-history":[{"count":1,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/4036\/revisions"}],"predecessor-version":[{"id":5957,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/4036\/revisions\/5957"}],"wp:attachment":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/media?parent=4036"}],"wp:term":[{"taxonomy":"ga_category","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_category?post=4036"},{"taxonomy":"ga_audience","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_audience?post=4036"},{"taxonomy":"ga_difficulty","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_difficulty?post=4036"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}