{"id":4138,"date":"2017-08-21T14:32:33","date_gmt":"2017-08-21T14:32:33","guid":{"rendered":"https:\/\/answers.gurussolutions.com\/answers\/comment-ajouter-de-maniere-dynamique-les-signatures-des-collaborateurs-aux-modeles-de-mails-de-dossier-netsuite\/"},"modified":"2026-07-28T18:26:26","modified_gmt":"2026-07-28T18:26:26","slug":"comment-ajouter-de-maniere-dynamique-les-signatures-des-collaborateurs-aux-modeles-de-mails-de-dossier-netsuite","status":"publish","type":"qa_entry","link":"https:\/\/answers.gurussolutions.com\/fr\/answers\/comment-ajouter-de-maniere-dynamique-les-signatures-des-collaborateurs-aux-modeles-de-mails-de-dossier-netsuite\/","title":{"rendered":"Comment ajouter de mani\u00e8re dynamique les signatures des collaborateurs aux mod\u00e8les d’e-mails de dossier NetSuite ?"},"content":{"rendered":"","protected":false},"template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","ga_subtitle":"Utilisez la syntaxe FreeMarker dans les mod\u00e8les d'e-mails NetSuite afin d'inclure automatiquement les coordonn\u00e9es des collaborateurs et des clients concern\u00e9s dans vos communications.","ga_short_answer":"Pour ajouter de mani\u00e8re dynamique la signature d\u2019un collaborateur aux mod\u00e8les d\u2019e-mails de dossier NetSuite, utilisez la syntaxe FreeMarker. En r\u00e9f\u00e9ren\u00e7ant les objets `case.assigned` et `customer.assigned`, vous pouvez remplacer automatiquement le pr\u00e9nom, le num\u00e9ro de t\u00e9l\u00e9phone, le num\u00e9ro de fax et l\u2019adresse e-mail de l\u2019employ\u00e9 affect\u00e9, ainsi que le nom de famille attribu\u00e9 au client, directement dans le mod\u00e8le, garantissant ainsi une communication coh\u00e9rente et personnalis\u00e9e.","ga_scenario":"Les utilisateurs ont souvent besoin d\u2019inclure les coordonn\u00e9es de l\u2019employ\u00e9 affect\u00e9 dans les e-mails envoy\u00e9s depuis NetSuite<\/a>. La saisie manuelle de ces informations pour chaque e-mail est inefficace et source d\u2019erreurs. Une solution dynamique est n\u00e9cessaire pour remplir automatiquement les coordonn\u00e9es de l\u2019employ\u00e9 dans les mod\u00e8les d\u2019e-mails li\u00e9s aux dossiers.","ga_solution":"Pour inclure de mani\u00e8re dynamique les informations relatives \u00e0 la signature de l\u2019employ\u00e9 d\u00e9sign\u00e9 dans les mod\u00e8les d\u2019e-mail de dossier NetSuite, ins\u00e9rez la syntaxe FreeMarker suivante directement dans le corps du mod\u00e8le. Cette syntaxe renseignera automatiquement les coordonn\u00e9es de l\u2019employ\u00e9 et du client sp\u00e9cifi\u00e9s.\n```\n${case.assigned.firstName} ${customer.assigned.lastName}\n${case.assigned.phone}\n${case.assigned.fax}\n${case.assigned.email}\n```","ga_source_author":"","ga_source_author_email":"","ga_date_original":"2017-08-21T16:32:33+02:00","ga_date_verified":"2026-07-05","ga_source_subject":"Add employee signature - Case Email Templates","ga_ans_id":"ANS-0479","ga_publish_decision":"publish","ga_staleness_risk":"high","ga_review_priority":"verify_first","ga_tier2_verdict":"still_accurate","ga_tier2_concerns":"","ga_final_category":"Printing, PDF & Email Templates","footnotes":""},"ga_category":[95,19,95],"ga_audience":[89],"ga_difficulty":[93],"class_list":["post-4138","qa_entry","type-qa_entry","status-publish","hentry","ga_category-impression-pdf-et-modeles-de-mails","ga_category-printing-pdf-email-templates","ga_audience-administrateur-netsuite","ga_difficulty-debutant"],"taxonomy_info":{"ga_category":[{"value":95,"label":"Impression, PDF et mod\u00e8les d\u2019e-mails"},{"value":19,"label":"Printing, PDF & Email Templates"},{"value":95,"label":"Impression, PDF et mod\u00e8les d\u2019e-mails"}],"ga_audience":[{"value":89,"label":"Administrateur NetSuite"}],"ga_difficulty":[{"value":93,"label":"D\u00e9butant"}]},"featured_image_src_large":[],"author_info":[],"comment_info":"","_links":{"self":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/4138","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry"}],"about":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/types\/qa_entry"}],"version-history":[{"count":1,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/4138\/revisions"}],"predecessor-version":[{"id":6059,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/4138\/revisions\/6059"}],"wp:attachment":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/media?parent=4138"}],"wp:term":[{"taxonomy":"ga_category","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_category?post=4138"},{"taxonomy":"ga_audience","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_audience?post=4138"},{"taxonomy":"ga_difficulty","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_difficulty?post=4138"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}