{"id":4160,"date":"2017-08-21T14:31:20","date_gmt":"2017-08-21T14:31:20","guid":{"rendered":"https:\/\/answers.gurussolutions.com\/answers\/comment-acceder-aux-articles-achetes-par-les-clients-pour-les-autorisations-de-retour-dans-netsuite\/"},"modified":"2026-07-28T18:26:28","modified_gmt":"2026-07-28T18:26:28","slug":"comment-acceder-aux-articles-achetes-par-les-clients-pour-les-autorisations-de-retour-dans-netsuite","status":"publish","type":"qa_entry","link":"https:\/\/answers.gurussolutions.com\/fr\/answers\/comment-acceder-aux-articles-achetes-par-les-clients-pour-les-autorisations-de-retour-dans-netsuite\/","title":{"rendered":"Comment acc\u00e9der aux articles achet\u00e9s par les clients pour les autorisations de retour dans NetSuite ?"},"content":{"rendered":"","protected":false},"template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","ga_subtitle":"NetSuite propose des m\u00e9canismes permettant d\u2019identifier facilement les articles achet\u00e9s par les clients en vue des autorisations de retour.","ga_short_answer":"NetSuite prend en charge l\u2019identification des articles achet\u00e9s par les clients dans le cadre des autorisations de retour. Cela s\u2019effectue principalement gr\u00e2ce au remplissage automatique lors de la cr\u00e9ation d\u2019une autorisation de retour directement \u00e0 partir d\u2019une transaction de vente existante. De plus, des recherches personnalis\u00e9es enregistr\u00e9es peuvent \u00eatre configur\u00e9es pour afficher l\u2019historique d\u2019achat pertinent.","ga_scenario":"Les utilisateurs ont souvent besoin d\u2019identifier rapidement les articles qu\u2019un client a d\u00e9j\u00e0 achet\u00e9s lorsqu\u2019ils lancent une demande d\u2019autorisation de retour. Cela garantit la pr\u00e9cision et l\u2019efficacit\u00e9 du traitement des retours, ce qui permet de rationaliser le flux de travail. La difficult\u00e9 r\u00e9side dans la compr\u00e9hension de la mani\u00e8re dont NetSuite pr\u00e9sente ces informations par d\u00e9faut.","ga_solution":"NetSuite propose des fonctionnalit\u00e9s permettant d\u2019acc\u00e9der aux articles achet\u00e9s par un client dans le cadre du processus d\u2019autorisation de retour.\n1. Lorsque vous cr\u00e9ez une autorisation de retour directement \u00e0 partir d\u2019une transaction de vente existante, NetSuite renseigne automatiquement les articles issus de cette transaction.\n2. Pour des vues plus personnalis\u00e9es ou des sc\u00e9narios non li\u00e9s \u00e0 une transaction de vente sp\u00e9cifique, les utilisateurs peuvent configurer des recherches enregistr\u00e9es afin d\u2019afficher l\u2019historique d\u2019achat d\u2019un client. 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