{"id":4170,"date":"2017-08-21T15:28:52","date_gmt":"2017-08-21T15:28:52","guid":{"rendered":"https:\/\/answers.gurussolutions.com\/answers\/comment-personnaliser-les-e-mails-de-traitement-des-commandes-netsuite-sans-le-module-web-store\/"},"modified":"2026-07-28T18:26:28","modified_gmt":"2026-07-28T18:26:28","slug":"comment-personnaliser-les-e-mails-de-traitement-des-commandes-netsuite-sans-le-module-web-store","status":"publish","type":"qa_entry","link":"https:\/\/answers.gurussolutions.com\/fr\/answers\/comment-personnaliser-les-e-mails-de-traitement-des-commandes-netsuite-sans-le-module-web-store\/","title":{"rendered":"Comment personnaliser les e-mails de traitement des commandes NetSuite sans le module \u00ab Web Store \u00bb ?"},"content":{"rendered":"","protected":false},"template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","ga_subtitle":"D\u00e9couvrez comment inclure de mani\u00e8re dynamique les valeurs des champs de transaction dans les e-mails de traitement des commandes NetSuite en utilisant des m\u00e9thodes propres aux boutiques en ligne, m\u00eame si vous ne disposez pas d\u2019une boutique en ligne.","ga_short_answer":"Personnalisez les e-mails de traitement des commandes NetSuite en acc\u00e9dant aux valeurs des champs de transaction \u00e0 l\u2019aide de la syntaxe `<%=getCurrentAttribute('recordtype','fieldid')%>`. Copiez le code HTML par d\u00e9faut dans la colonne \u00ab Personnalisation \u00bb, ins\u00e9rez les appels d\u2019attributs correspondant aux champs souhait\u00e9s, puis enregistrez afin de remplir dynamiquement le contenu de l\u2019e-mail avec les d\u00e9tails pertinents de la commande.","ga_scenario":"Les entreprises ont souvent besoin de personnaliser le contenu des e-mails de traitement des commandes NetSuite afin d\u2019y inclure des d\u00e9tails sp\u00e9cifiques \u00e0 la transaction. Ce besoin peut se faire sentir m\u00eame lorsque le module NetSuite Web Store n\u2019est pas utilis\u00e9, ce qui n\u00e9cessite une m\u00e9thode permettant de r\u00e9cup\u00e9rer et d\u2019afficher de mani\u00e8re dynamique les valeurs des champs directement dans le mod\u00e8le d\u2019e-mail.","ga_solution":"NetSuite propose un m\u00e9canisme permettant de r\u00e9cup\u00e9rer des valeurs issues des champs de transaction afin de les inclure dans les e-mails de traitement de commande, m\u00eame en l\u2019absence du module Boutique en ligne. Pour ce faire, utilisez une m\u00e9thode de type \u00ab boutique en ligne \u00bb avec la syntaxe suivante :\n\n```\n<%=getCurrentAttribute('recordtype','fieldid')%>\n```\n\nPour mettre en \u0153uvre cette personnalisation, proc\u00e9dez comme suit :\n\n1. Acc\u00e9dez \u00e0 Configuration > Comptabilit\u00e9 > Pr\u00e9f\u00e9rences > Cliquez sur Personnaliser l\u2019e-mail de traitement de la commande.\n2. Dans la colonne \u00ab Personnalisation \u00bb, saisissez le texte personnalis\u00e9. La colonne \u00ab Texte par d\u00e9faut \u00bb affiche le code source HTML du message d\u2019e-mail de traitement de la commande. Les champs vides de la colonne \u00ab Personnalisation \u00bb sont destin\u00e9s aux modifications apport\u00e9es au code HTML existant. Copiez le code HTML de la colonne \u00ab Texte par d\u00e9faut \u00bb, effectuez vos modifications, puis collez votre code HTML personnalis\u00e9 dans la colonne \u00ab Personnalisation \u00bb.\n3. Ins\u00e9rez le code HTML personnalis\u00e9, y compris les appels `getCurrentAttribute`, dans la colonne \u00ab Personnalisation \u00bb. Vous trouverez ci-dessous un exemple d\u2019extrait de code HTML personnalis\u00e9 :\n\n```\nhtml\n<html><head> <style> .smalltext { font-size: 9pt; } .texttable { font-size: 10pt; padding: 2 0 2 0 ; border-style: solid; border-width: 1 1 1 1; border-color: white; vertical-align: top;} .texttablebold { font-size: 10pt; padding: 2 0 2 0; font-weight: bold; border-style: solid; border-width: 1 0 0 0; border-color: white; vertical-align: top;} .texttablectr { font-size: 10pt; text-align: center; padding: 2 0 2 0; border-style: solid; border-width: 1 0 0 0; border-color: white; vertical-align: top;} .texttablert { font-size: 10pt; text-align: right; padding: 2 0 2 0; border-style: solid; border-width: 1 0 0 0; border-color: white; vertical-align: top;} <\/style> <\/head> <body style\"font-family: Verdana,Arial,Helvetica,sans-serif; font-size: 10pt;\">Transaction Id: <%=getCurrentAttribute('salesorder','tranid')%> Dear {1}, Thank you for shopping at {6}. Your order no. {2} has been fulfilled. {3} {4} {7}{6} Some additional text: Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum. <\/body><\/html>\n```","ga_source_author":"","ga_source_author_email":"","ga_date_original":"2017-08-21T17:28:52+02:00","ga_date_verified":"2026-07-05","ga_source_subject":"Order Fulfillment Email Customization - Scenario : No Web Store Module","ga_ans_id":"ANS-0511","ga_publish_decision":"publish_with_edits","ga_staleness_risk":"high","ga_review_priority":"verify_first","ga_tier2_verdict":"partially_outdated","ga_tier2_concerns":"The syntax for the function call to retrieve attribute values is `<%getCurrentAttribute(...)%>` in the original answer, but current NetSuite documentation and examples consistently use `<%=getCurrentAttribute(...)%>` (with an equals sign).","ga_final_category":"Printing, PDF & Email Templates","footnotes":""},"ga_category":[95,19,95],"ga_audience":[89],"ga_difficulty":[92],"class_list":["post-4170","qa_entry","type-qa_entry","status-publish","hentry","ga_category-impression-pdf-et-modeles-de-mails","ga_category-printing-pdf-email-templates","ga_audience-administrateur-netsuite","ga_difficulty-niveau-intermediaire"],"taxonomy_info":{"ga_category":[{"value":95,"label":"Impression, PDF et mod\u00e8les d\u2019e-mails"},{"value":19,"label":"Printing, PDF & Email Templates"},{"value":95,"label":"Impression, PDF et mod\u00e8les d\u2019e-mails"}],"ga_audience":[{"value":89,"label":"Administrateur NetSuite"}],"ga_difficulty":[{"value":92,"label":"Niveau interm\u00e9diaire"}]},"featured_image_src_large":[],"author_info":[],"comment_info":"","_links":{"self":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/4170","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry"}],"about":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/types\/qa_entry"}],"version-history":[{"count":1,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/4170\/revisions"}],"predecessor-version":[{"id":6091,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/4170\/revisions\/6091"}],"wp:attachment":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/media?parent=4170"}],"wp:term":[{"taxonomy":"ga_category","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_category?post=4170"},{"taxonomy":"ga_audience","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_audience?post=4170"},{"taxonomy":"ga_difficulty","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_difficulty?post=4170"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}