{"id":4171,"date":"2024-12-18T14:06:48","date_gmt":"2024-12-18T14:06:48","guid":{"rendered":"https:\/\/answers.gurussolutions.com\/answers\/why-are-netsuite-workflow-schedule-transitions-not-triggering-2\/"},"modified":"2026-07-28T18:26:28","modified_gmt":"2026-07-28T18:26:28","slug":"pourquoi-les-transitions-de-planification-des-workflows-netsuite-ne-se-declenchent-elles-pas","status":"publish","type":"qa_entry","link":"https:\/\/answers.gurussolutions.com\/fr\/answers\/pourquoi-les-transitions-de-planification-des-workflows-netsuite-ne-se-declenchent-elles-pas\/","title":{"rendered":"Pourquoi les transitions de planification des workflows NetSuite ne se d\u00e9clenchent-elles pas ?"},"content":{"rendered":"","protected":false},"template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","ga_subtitle":"D\u00e9couvrez comment diagnostiquer et r\u00e9soudre les probl\u00e8mes courants li\u00e9s aux transitions de planification des workflows NetSuite qui ne parviennent pas \u00e0 faire progresser les enregistrements, afin de garantir des validations dans les d\u00e9lais.","ga_short_answer":"Les transitions de planification des workflows NetSuite peuvent ne pas se d\u00e9clencher, ce qui bloque les transactions. Pour r\u00e9soudre ce probl\u00e8me, cr\u00e9ez des crit\u00e8res de recherche enregistr\u00e9s qui reproduisent l\u2019action de planification \u00e0 l\u2019aide d\u2019une formule telle que `FLOOR(({today} - {workflow.dateenteredstate}) * 24)`. Ajoutez ensuite une deuxi\u00e8me transition de workflow qui utilise cette recherche enregistr\u00e9e comme crit\u00e8re pour quitter l\u2019\u00e9tat souhait\u00e9, garantissant ainsi que les transactions progressent comme pr\u00e9vu.","ga_scenario":"Les utilisateurs de NetSuite peuvent \u00eatre confront\u00e9s \u00e0 des situations o\u00f9 un nombre important de transactions entrent dans un workflow d\u2019approbation mais ne parviennent pas \u00e0 progresser. Les transitions planifi\u00e9es au sein du workflow ne se d\u00e9clenchent pas comme pr\u00e9vu, ce qui emp\u00eache les changements d\u2019\u00e9tat. Par cons\u00e9quent, les transactions restent ind\u00e9finiment dans leur \u00e9tat actuel, ce qui entrave les processus m\u00e9tier.","ga_solution":"Pour r\u00e9soudre les probl\u00e8mes li\u00e9s au non-d\u00e9clenchement des transitions planifi\u00e9es dans un workflow NetSuite, proc\u00e9dez comme suit :\n1. <a class=\"ga-interlink\" href=\"https:\/\/answers.gurussolutions.com\/fr\/answers\/can-netsuite-workflows-directly-manipulate-data-across-multiple-record-types\/\">Cr\u00e9ez un crit\u00e8re de recherche enregistr\u00e9<\/a>\nqui reproduit l\u2019action planifi\u00e9e souhait\u00e9e. Pour ce faire, vous pouvez utiliser une formule (num\u00e9rique) similaire \u00e0 celle-ci :\n```\nFLOOR(({today} - {workflow.dateenteredstate}) * 24)\n```\n2. Ajoutez une deuxi\u00e8me transition au workflow. Configurez cette transition de mani\u00e8re \u00e0 ce qu\u2019elle utilise la recherche enregistr\u00e9e cr\u00e9\u00e9e \u00e0 l\u2019\u00e9tape 1 comme crit\u00e8re pour quitter l\u2019\u00e9tat souhait\u00e9.","ga_source_author":"J\u00e9r\u00e9mie Picard","ga_source_author_email":"","ga_date_original":"2024-12-18T06:06:48-08:00","ga_date_verified":"","ga_source_subject":"Schedule transition in workflow not triggering","ga_ans_id":"ANS-0512","ga_publish_decision":"publish","ga_staleness_risk":"low","ga_review_priority":"trust_default","ga_tier2_verdict":"","ga_tier2_concerns":"","ga_final_category":"Custom Fields, Records & Forms","footnotes":""},"ga_category":[97,22,97],"ga_audience":[89],"ga_difficulty":[92],"class_list":["post-4171","qa_entry","type-qa_entry","status-publish","hentry","ga_category-champs-personnalises-enregistrements-et-formulaires","ga_category-custom-fields-records-forms","ga_audience-administrateur-netsuite","ga_difficulty-niveau-intermediaire"],"taxonomy_info":{"ga_category":[{"value":97,"label":"Champs personnalis\u00e9s, enregistrements et formulaires"},{"value":22,"label":"Custom Fields, Records & Forms"},{"value":97,"label":"Champs personnalis\u00e9s, enregistrements et formulaires"}],"ga_audience":[{"value":89,"label":"Administrateur NetSuite"}],"ga_difficulty":[{"value":92,"label":"Niveau interm\u00e9diaire"}]},"featured_image_src_large":[],"author_info":[],"comment_info":"","_links":{"self":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/4171","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry"}],"about":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/types\/qa_entry"}],"version-history":[{"count":1,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/4171\/revisions"}],"predecessor-version":[{"id":6092,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/4171\/revisions\/6092"}],"wp:attachment":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/media?parent=4171"}],"wp:term":[{"taxonomy":"ga_category","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_category?post=4171"},{"taxonomy":"ga_audience","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_audience?post=4171"},{"taxonomy":"ga_difficulty","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_difficulty?post=4171"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}