{"id":4227,"date":"2017-08-21T15:15:57","date_gmt":"2017-08-21T15:15:57","guid":{"rendered":"https:\/\/answers.gurussolutions.com\/answers\/pourquoi-un-article-netsuite-napparait-il-pas-dans-la-liste-deroulante-des-commandes-client\/"},"modified":"2026-07-28T18:26:32","modified_gmt":"2026-07-28T18:26:32","slug":"pourquoi-un-article-netsuite-napparait-il-pas-dans-la-liste-deroulante-des-commandes-client","status":"publish","type":"qa_entry","link":"https:\/\/answers.gurussolutions.com\/fr\/answers\/pourquoi-un-article-netsuite-napparait-il-pas-dans-la-liste-deroulante-des-commandes-client\/","title":{"rendered":"Pourquoi un article NetSuite n’appara\u00eet-il pas dans la liste d\u00e9roulante des commandes client ?"},"content":{"rendered":"","protected":false},"template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","ga_subtitle":"L'une des raisons courantes pour lesquelles des articles ne figurent pas dans les menus d\u00e9roulants des commandes client de NetSuite est une divergence entre la filiale associ\u00e9e \u00e0 la fiche de l'article et celle de la transaction.","ga_short_answer":"Dans NetSuite, les articles sont sp\u00e9cifiques \u00e0 une filiale. Pour qu\u2019un article apparaisse dans la liste d\u00e9roulante des articles d\u2019une commande client, assurez-vous que le champ \u00ab Filiale \u00bb de la fiche de l\u2019article mentionne bien la filiale de la transaction. La filiale de la transaction est g\u00e9n\u00e9ralement d\u00e9termin\u00e9e par la filiale attribu\u00e9e au client. Tout d\u00e9calage emp\u00eache l\u2019article d\u2019appara\u00eetre.","ga_scenario":"Il peut arriver que, lors de la cr\u00e9ation d\u2019une commande client dans NetSuite, un article sp\u00e9cifique, tel qu\u2019un article hors stock, n\u2019apparaisse pas dans la liste d\u00e9roulante des articles. Cela emp\u00eache de s\u00e9lectionner cet article et de l\u2019ajouter \u00e0 la transaction. L\u2019existence de l\u2019article dans le syst\u00e8me est confirm\u00e9e, mais celui-ci n\u2019est pas disponible \u00e0 la s\u00e9lection dans le formulaire de commande client.","ga_solution":"Pour r\u00e9soudre le probl\u00e8me d\u2019un article qui n\u2019appara\u00eet pas dans la liste d\u00e9roulante des articles d\u2019une transaction, v\u00e9rifiez l\u2019affectation de la filiale \u00e0 cet article.\n1. Acc\u00e9dez \u00e0 la fiche de l'article concern\u00e9.\n2. Rep\u00e9rez le champ \u00ab Filiale \u00bb dans la fiche de l'article.\n3. Assurez-vous que la filiale associ\u00e9e \u00e0 la transaction (qui est g\u00e9n\u00e9ralement h\u00e9rit\u00e9e de la fiche client) est s\u00e9lectionn\u00e9e dans le champ \u00ab Filiale \u00bb de l'article. Par exemple :Si un article est configur\u00e9 pour n\u2019\u00eatre disponible qu\u2019aux \u00c9tats-Unis (filiale), et que le client de la commande client appartient \u00e0 la filiale \u00ab Allemagne \u00bb, alors la filiale de la transaction sera \u00ab Allemagne \u00bb. Dans ce sc\u00e9nario, l\u2019article \u00e9tant r\u00e9serv\u00e9 aux \u00c9tats-Unis (filiale), il n\u2019appara\u00eetra pas dans la liste d\u00e9roulante des articles de la transaction.","ga_source_author":"","ga_source_author_email":"","ga_date_original":"2017-08-21T11:15:57-04:00","ga_date_verified":"2026-07-05","ga_source_subject":"Non-inventory item is not showing in item dropdown list on Sales Order","ga_ans_id":"ANS-0568","ga_publish_decision":"publish","ga_staleness_risk":"high","ga_review_priority":"verify_first","ga_tier2_verdict":"still_accurate","ga_tier2_concerns":"","ga_final_category":"Inventory & Item Management","footnotes":""},"ga_category":[101,27,101],"ga_audience":[89],"ga_difficulty":[93],"class_list":["post-4227","qa_entry","type-qa_entry","status-publish","hentry","ga_category-gestion-des-stocks-et-des-articles","ga_category-inventory-item-management","ga_audience-administrateur-netsuite","ga_difficulty-debutant"],"taxonomy_info":{"ga_category":[{"value":101,"label":"Gestion des stocks et des articles"},{"value":27,"label":"Inventory & Item Management"},{"value":101,"label":"Gestion des stocks et des articles"}],"ga_audience":[{"value":89,"label":"Administrateur NetSuite"}],"ga_difficulty":[{"value":93,"label":"D\u00e9butant"}]},"featured_image_src_large":[],"author_info":[],"comment_info":"","_links":{"self":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/4227","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry"}],"about":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/types\/qa_entry"}],"version-history":[{"count":1,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/4227\/revisions"}],"predecessor-version":[{"id":6148,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/4227\/revisions\/6148"}],"wp:attachment":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/media?parent=4227"}],"wp:term":[{"taxonomy":"ga_category","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_category?post=4227"},{"taxonomy":"ga_audience","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_audience?post=4227"},{"taxonomy":"ga_difficulty","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_difficulty?post=4227"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}