{"id":4298,"date":"2017-08-21T14:41:31","date_gmt":"2017-08-21T14:41:31","guid":{"rendered":"https:\/\/answers.gurussolutions.com\/answers\/comment-resoudre-les-problemes-de-lenteur-lors-du-chargement-des-fiches-clients-netsuite\/"},"modified":"2026-07-28T18:26:37","modified_gmt":"2026-07-28T18:26:37","slug":"comment-resoudre-les-problemes-de-lenteur-lors-du-chargement-des-fiches-clients-netsuite","status":"publish","type":"qa_entry","link":"https:\/\/answers.gurussolutions.com\/fr\/answers\/comment-resoudre-les-problemes-de-lenteur-lors-du-chargement-des-fiches-clients-netsuite\/","title":{"rendered":"Comment r\u00e9soudre les probl\u00e8mes de lenteur lors du chargement des fiches clients NetSuite"},"content":{"rendered":"","protected":false},"template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","ga_subtitle":"La lenteur du chargement des fiches clients NetSuite est souvent due \u00e0 des champs personnalis\u00e9s dont les donn\u00e9es proviennent de recherches enregistr\u00e9es complexes ou inefficaces.","ga_short_answer":"Les temps de chargement prolong\u00e9s des fiches clients NetSuite sont g\u00e9n\u00e9ralement dus \u00e0 des champs personnalis\u00e9s qui extraient des donn\u00e9es \u00e0 partir de recherches enregistr\u00e9es. Il a \u00e9t\u00e9 d\u00e9montr\u00e9 que la d\u00e9sactivation de ces champs personnalis\u00e9s sp\u00e9cifiques am\u00e9liore consid\u00e9rablement les performances de chargement des fiches. NetSuite m\u00e8ne actuellement une enqu\u00eate approfondie pour d\u00e9terminer la cause premi\u00e8re de la d\u00e9gradation des performances des recherches enregistr\u00e9es.","ga_scenario":"Les utilisateurs ont rencontr\u00e9 des retards importants, le chargement des fiches clients pouvant prendre jusqu\u2019\u00e0 15 minutes. Ce grave probl\u00e8me de performances a entrav\u00e9 les op\u00e9rations quotidiennes et la productivit\u00e9 au sein de NetSuite. L\u2019analyse du probl\u00e8me a mis en \u00e9vidence des configurations sp\u00e9cifiques au sein de la fiche client.","ga_solution":"L\u2019enqu\u00eate a r\u00e9v\u00e9l\u00e9 que les temps de chargement prolong\u00e9s des fiches clients \u00e9taient directement li\u00e9s \u00e0 des champs personnalis\u00e9s configur\u00e9s pour extraire des donn\u00e9es \u00e0 partir de recherches enregistr\u00e9es. Pour r\u00e9soudre ce probl\u00e8me de performances, les champs personnalis\u00e9s en cause ont \u00e9t\u00e9 d\u00e9sactiv\u00e9s. Cette action a imm\u00e9diatement permis de r\u00e9tablir des temps de chargement rapides pour les fiches clients. 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