{"id":4359,"date":"2017-08-21T14:36:36","date_gmt":"2017-08-21T14:36:36","guid":{"rendered":"https:\/\/answers.gurussolutions.com\/answers\/comment-utiliser-efficacement-les-notes-de-credit-et-gerer-les-retours-darticles-dans-netsuite\/"},"modified":"2026-07-28T18:26:41","modified_gmt":"2026-07-28T18:26:41","slug":"comment-utiliser-efficacement-les-notes-de-credit-et-gerer-les-retours-darticles-dans-netsuite","status":"publish","type":"qa_entry","link":"https:\/\/answers.gurussolutions.com\/fr\/answers\/comment-utiliser-efficacement-les-notes-de-credit-et-gerer-les-retours-darticles-dans-netsuite\/","title":{"rendered":"Comment utiliser efficacement les notes de cr\u00e9dit et g\u00e9rer les retours d&rsquo;articles dans NetSuite"},"content":{"rendered":"","protected":false},"template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","ga_subtitle":"Une configuration correcte des prix des articles, des options de r\u00e9approvisionnement des stocks et de la s\u00e9lection des articles sur les notes de cr\u00e9dit NetSuite garantit un suivi financier et une gestion des stocks pr\u00e9cis.","ga_short_answer":"Lors de l\u2019\u00e9mission de notes de cr\u00e9dit NetSuite, veillez \u00e0 ce que le prix de l\u2019article corresponde au montant du remboursement. Pour les articles qui ne sont pas r\u00e9int\u00e9gr\u00e9s au stock, d\u00e9cochez la case \u00ab R\u00e9approvisionner \u00bb. Il est recommand\u00e9 d\u2019utiliser l\u2019article de la commande client d\u2019origine afin de faciliter le suivi pr\u00e9cis des retours individuels et de g\u00e9rer efficacement les comptes associ\u00e9s.","ga_scenario":"Les entreprises doivent souvent \u00e9mettre des avoirs pour les retours clients ou les ajustements. L\u2019un des d\u00e9fis courants consiste \u00e0 d\u00e9terminer le prix correct des articles, \u00e0 g\u00e9rer les implications sur les stocks et \u00e0 s\u00e9lectionner les articles appropri\u00e9s afin de garantir l\u2019exactitude des rapports financiers et du contr\u00f4le des stocks au sein de NetSuite.","ga_solution":"Pour utiliser efficacement les notes de cr\u00e9dit et g\u00e9rer les retours d\u2019articles dans NetSuite, veuillez tenir compte des consignes suivantes :\n1.  **Prix des articles dans les notes de cr\u00e9dit :** le <a class=\"ga-interlink\" href=\"https:\/\/answers.gurussolutions.com\/fr\/answers\/how-does-netsuite-determine-price-priority-item-vs-pricing-group\/\">prix de l\u2019article<\/a> figurant sur une note de cr\u00e9dit doit correspondre exactement au montant du remboursement. Si ce montant diff\u00e8re de la valeur initiale de l\u2019article, vous pouvez soit ajuster la valeur de l\u2019article directement lors du retour, soit <a class=\"ga-interlink\" href=\"https:\/\/answers.gurussolutions.com\/fr\/answers\/how-to-apply-netsuite-sales-order-discounts-to-specific-items\/\">ajouter un article de type \u00ab remise \u00bb<\/a> afin de comptabiliser la diff\u00e9rence dans un compte distinct.\n2.  **R\u00e9approvisionnement des stocks et comptabilisation des retours :** Si les articles ne sont pas destin\u00e9s \u00e0 \u00eatre r\u00e9int\u00e9gr\u00e9s dans le stock, la case \u00e0 cocher \u00ab R\u00e9approvisionnement \u00bb sur la ligne de l\u2019article doit \u00eatre d\u00e9coch\u00e9e. Cette action a une incidence sur le compte de rebuts. Pour suivre les charges li\u00e9es aux retours dans un compte distinct, envisagez d\u2019utiliser un article hors stock sp\u00e9cialement configur\u00e9 avec des comptes uniques pour les retours.\n3.  **Meilleure pratique pour la s\u00e9lection des articles :** Il est recommand\u00e9 d\u2019utiliser sur la note de cr\u00e9dit le m\u00eame article que celui initialement figurant sur la commande client. Cette approche permet un suivi plus efficace des retours d\u2019articles individuels.","ga_source_author":"","ga_source_author_email":"","ga_date_original":"2017-08-21T16:36:36+02:00","ga_date_verified":"2026-07-05","ga_source_subject":"How should Credit Memos be used ? 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