{"id":4407,"date":"2017-08-21T15:22:00","date_gmt":"2017-08-21T15:22:00","guid":{"rendered":"https:\/\/answers.gurussolutions.com\/answers\/comment-afficher-des-champs-personnalises-de-commande-client-dans-les-e-mails-de-gestion-des-commandes-en-ligne-de-netsuite\/"},"modified":"2026-07-28T18:26:44","modified_gmt":"2026-07-28T18:26:44","slug":"comment-afficher-des-champs-personnalises-de-commande-client-dans-les-e-mails-de-gestion-des-commandes-en-ligne-de-netsuite","status":"publish","type":"qa_entry","link":"https:\/\/answers.gurussolutions.com\/fr\/answers\/comment-afficher-des-champs-personnalises-de-commande-client-dans-les-e-mails-de-gestion-des-commandes-en-ligne-de-netsuite\/","title":{"rendered":"Comment afficher des champs personnalis\u00e9s de commande client dans les e-mails de gestion des commandes en ligne de NetSuite"},"content":{"rendered":"","protected":false},"template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","ga_subtitle":"D\u00e9couvrez comment r\u00e9f\u00e9rencer correctement les champs personnalis\u00e9s du corps des commandes client dans les mod\u00e8les d'e-mails de gestion des commandes en ligne de NetSuite en y ajoutant un champ standard \u00e0 c\u00f4t\u00e9.","ga_short_answer":"Pour afficher correctement un champ personnalis\u00e9 du corps de la commande client dans l\u2019e-mail de traitement des commandes en ligne de NetSuite, il est n\u00e9cessaire d\u2019inclure une r\u00e9f\u00e9rence \u00e0 un champ standard de la commande client dans la m\u00eame ligne de code. Cela garantit que le syst\u00e8me initialise correctement le contexte de la commande client, ce qui permet de r\u00e9cup\u00e9rer la valeur du champ personnalis\u00e9 et de l\u2019afficher dans l\u2019e-mail.","ga_scenario":"Un utilisateur tente d\u2019inclure un champ personnalis\u00e9 du corps d\u2019une commande client dans un mod\u00e8le d\u2019e-mail de traitement des commandes NetSuite, mais constate que la valeur de ce champ ne s\u2019affiche pas. Ce probl\u00e8me survient m\u00eame lorsque le champ personnalis\u00e9 est correctement d\u00e9fini et renseign\u00e9 dans l\u2019enregistrement de la commande client.","ga_solution":"Pour garantir que les champs personnalis\u00e9s du corps de la commande client s\u2019affichent correctement dans les e-mails de traitement des commandes Web de NetSuite, il est essentiel d\u2019inclure une r\u00e9f\u00e9rence \u00e0 un champ standard de la commande client \u00e0 c\u00f4t\u00e9 du champ personnalis\u00e9. Le syst\u00e8me NetSuite a besoin du contexte d\u2019un champ standard pour lire et afficher correctement les valeurs des champs personnalis\u00e9s dans ces mod\u00e8les d\u2019e-mail. L'extrait de code suivant illustre la syntaxe correcte, o\u00f9 \u00ab custbody_fulfilment_ship_track_number \u00bb correspond au champ personnalis\u00e9 et \u00ab otherrefnum \u00bb \u00e0 un champ standard de la commande client :\n\n```\n<%getCurrentAttribute('salesorder','custbody_fulfilment_ship_track_number')%><%getCurrentAttribute('salesorder','otherrefnum')%><br>\n```","ga_source_author":"","ga_source_author_email":"","ga_date_original":"2017-08-21T11:22:00-04:00","ga_date_verified":"2026-07-05","ga_source_subject":"Why can't I add a custom sales order body field to the NetSuite web fulfillment email?","ga_ans_id":"ANS-0748","ga_publish_decision":"publish","ga_staleness_risk":"high","ga_review_priority":"verify_first","ga_tier2_verdict":"still_accurate","ga_tier2_concerns":"","ga_final_category":"Printing, PDF & Email Templates","footnotes":""},"ga_category":[95,19,95],"ga_audience":[89],"ga_difficulty":[92],"class_list":["post-4407","qa_entry","type-qa_entry","status-publish","hentry","ga_category-impression-pdf-et-modeles-de-mails","ga_category-printing-pdf-email-templates","ga_audience-administrateur-netsuite","ga_difficulty-niveau-intermediaire"],"taxonomy_info":{"ga_category":[{"value":95,"label":"Impression, PDF et mod\u00e8les d\u2019e-mails"},{"value":19,"label":"Printing, PDF & Email Templates"},{"value":95,"label":"Impression, PDF et mod\u00e8les d\u2019e-mails"}],"ga_audience":[{"value":89,"label":"Administrateur NetSuite"}],"ga_difficulty":[{"value":92,"label":"Niveau interm\u00e9diaire"}]},"featured_image_src_large":[],"author_info":[],"comment_info":"","_links":{"self":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/4407","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry"}],"about":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/types\/qa_entry"}],"version-history":[{"count":1,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/4407\/revisions"}],"predecessor-version":[{"id":6328,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/4407\/revisions\/6328"}],"wp:attachment":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/media?parent=4407"}],"wp:term":[{"taxonomy":"ga_category","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_category?post=4407"},{"taxonomy":"ga_audience","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_audience?post=4407"},{"taxonomy":"ga_difficulty","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_difficulty?post=4407"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}