{"id":4424,"date":"2017-08-21T15:08:22","date_gmt":"2017-08-21T15:08:22","guid":{"rendered":"https:\/\/answers.gurussolutions.com\/answers\/comment-acceder-au-centre-client-netsuite-dans-les-comptes-de-demonstration\/"},"modified":"2026-07-28T18:26:45","modified_gmt":"2026-07-28T18:26:45","slug":"comment-acceder-au-centre-client-netsuite-dans-les-comptes-de-demonstration","status":"publish","type":"qa_entry","link":"https:\/\/answers.gurussolutions.com\/fr\/answers\/comment-acceder-au-centre-client-netsuite-dans-les-comptes-de-demonstration\/","title":{"rendered":"Comment acc\u00e9der au Centre client NetSuite dans les comptes de d\u00e9monstration"},"content":{"rendered":"","protected":false},"template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","ga_subtitle":"Les utilisateurs peuvent acc\u00e9der au Centre client NetSuite soit via une URL de connexion directe, soit en utilisant la fonctionnalit\u00e9 \u00ab Se connecter en tant que client \u00bb disponible dans la fiche client.","ga_short_answer":"Pour vous connecter au Centre client NetSuite, acc\u00e9dez \u00e0 l'URL de connexion sp\u00e9cifique \u00e0 votre compte ou \u00e0 une page de connexion standard telle que https:\/\/system.netsuite.com\/pages\/customerlogin.jsp, puis saisissez les identifiants du client. Les administrateurs peuvent \u00e9galement utiliser l'option \u00ab Se connecter en tant que client \u00bb directement depuis la fiche client dans NetSuite.","ga_scenario":"Les utilisateurs de NetSuite ont souvent besoin d\u2019acc\u00e9der au Centre client, notamment dans les environnements de d\u00e9monstration ou de test, afin de v\u00e9rifier les fonctionnalit\u00e9s destin\u00e9es aux clients ou de r\u00e9soudre des probl\u00e8mes. Cela n\u00e9cessite de conna\u00eetre les m\u00e9thodes appropri\u00e9es pour se connecter en tant que client, lesquelles diff\u00e8rent des proc\u00e9dures de connexion standard r\u00e9serv\u00e9es aux employ\u00e9s.","ga_solution":"Pour se connecter au Centre client NetSuite, les utilisateurs disposent de deux m\u00e9thodes principales : 1.  **Connexion directe via une URL** : acc\u00e9dez \u00e0 la page de connexion du Centre client. Il est recommand\u00e9 d\u2019utiliser l\u2019URL sp\u00e9cifique \u00e0 votre compte, que vous trouverez g\u00e9n\u00e9ralement dans les informations relatives \u00e0 votre entreprise NetSuite. Vous pouvez \u00e9galement utiliser une page de connexion standard telle que `https:\/\/system.netsuite.com\/pages\/customerlogin.jsp`. Sur la page de connexion, saisissez les informations de compte du client (adresse e-mail et mot de passe) pour continuer. 2.  **Connexion en tant que client \u00e0 partir d\u2019une fiche client** : acc\u00e9dez \u00e0 la fiche client sp\u00e9cifique dans NetSuite. Dans la fiche client, rep\u00e9rez et cliquez sur le bouton ou le lien \u00ab Se connecter en tant que client \u00bb. Cette action permettra \u00e0 l\u2019utilisateur de se connecter directement \u00e0 l\u2019Espace client en tant que ce client sp\u00e9cifique, sans avoir \u00e0 saisir manuellement ses identifiants.","ga_source_author":"","ga_source_author_email":"","ga_date_original":"2017-08-21T11:08:22-04:00","ga_date_verified":"2026-07-05","ga_source_subject":"how do you log in the customer center in a demo account?","ga_ans_id":"ANS-0765","ga_publish_decision":"publish_with_edits","ga_staleness_risk":"high","ga_review_priority":"verify_first","ga_tier2_verdict":"partially_outdated","ga_tier2_concerns":"The specific subdomain 'na1' in the URL 'https:\/\/system.na1.netsuite.com\/pages\/customerlogin.jsp' may be outdated or too specific, as NetSuite documentation now emphasizes account-specific URLs for Customer Center roles, typically in the format 'system.netsuite.com\/app\/login\/secure\/privatelogin.nl?c=<accountID>'.","ga_final_category":"Customer & CRM Records","footnotes":""},"ga_category":[25,99,99],"ga_audience":[11],"ga_difficulty":[93],"class_list":["post-4424","qa_entry","type-qa_entry","status-publish","hentry","ga_category-customer-crm-records","ga_category-enregistrements-clients-et-crm","ga_audience-netsuite-user","ga_difficulty-debutant"],"taxonomy_info":{"ga_category":[{"value":25,"label":"Customer & CRM Records"},{"value":99,"label":"Enregistrements clients et CRM"},{"value":99,"label":"Enregistrements clients et CRM"}],"ga_audience":[{"value":11,"label":"NetSuite user"}],"ga_difficulty":[{"value":93,"label":"D\u00e9butant"}]},"featured_image_src_large":[],"author_info":[],"comment_info":"","_links":{"self":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/4424","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry"}],"about":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/types\/qa_entry"}],"version-history":[{"count":1,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/4424\/revisions"}],"predecessor-version":[{"id":6345,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/4424\/revisions\/6345"}],"wp:attachment":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/media?parent=4424"}],"wp:term":[{"taxonomy":"ga_category","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_category?post=4424"},{"taxonomy":"ga_audience","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_audience?post=4424"},{"taxonomy":"ga_difficulty","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_difficulty?post=4424"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}