{"id":4429,"date":"2017-08-21T15:01:40","date_gmt":"2017-08-21T15:01:40","guid":{"rendered":"https:\/\/answers.gurussolutions.com\/answers\/comment-configurer-la-redirection-des-e-mails-dans-les-environnements-sandbox-de-netsuite\/"},"modified":"2026-07-28T18:26:45","modified_gmt":"2026-07-28T18:26:45","slug":"comment-configurer-la-redirection-des-e-mails-dans-les-environnements-sandbox-de-netsuite","status":"publish","type":"qa_entry","link":"https:\/\/answers.gurussolutions.com\/fr\/answers\/comment-configurer-la-redirection-des-e-mails-dans-les-environnements-sandbox-de-netsuite\/","title":{"rendered":"Comment configurer la redirection des e-mails dans les environnements Sandbox de NetSuite ?"},"content":{"rendered":"","protected":false},"template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","ga_subtitle":"Les environnements de test NetSuite offrent des options flexibles permettant de contr\u00f4ler le comportement des e-mails sortants, ce qui \u00e9vite toute communication involontaire pendant les tests.","ga_short_answer":"Pour g\u00e9rer l\u2019envoi d\u2019e-mails dans l\u2019environnement de test NetSuite, acc\u00e9dez \u00e0 Configuration > Soci\u00e9t\u00e9 > Pr\u00e9f\u00e9rences e-mail, puis rep\u00e9rez la section \u00ab Environnement de test et aper\u00e7u de la version \u00bb. Les administrateurs peuvent d\u00e9sactiver tous les e-mails sortants, les rediriger vers l\u2019utilisateur connect\u00e9 ou sp\u00e9cifier une liste d\u2019adresses e-mail s\u00e9par\u00e9es par des virgules. Veuillez noter que les e-mails sensibles sur le plan de la s\u00e9curit\u00e9 peuvent contourner ces param\u00e8tres de redirection.","ga_scenario":"Lorsque vous travaillez dans les environnements \u00ab sandbox \u00bb, \u00ab b\u00eata \u00bb ou \u00ab d\u00e9mo \u00bb de NetSuite, il est essentiel d\u2019emp\u00eacher l\u2019envoi d\u2019e-mails de test \u00e0 des clients r\u00e9els ou \u00e0 des destinataires externes. Les entreprises ont besoin d\u2019une m\u00e9thode fiable pour contr\u00f4ler les communications par e-mail sortantes afin de garantir l\u2019int\u00e9grit\u00e9 des donn\u00e9es et d\u2019\u00e9viter toute confusion pendant les phases de d\u00e9veloppement et de test.","ga_solution":"NetSuite propose des options avanc\u00e9es pour g\u00e9rer le comportement des e-mails dans les environnements de test (sandbox), b\u00eata et de pr\u00e9visualisation des versions. Les administrateurs peuvent configurer ces param\u00e8tres en acc\u00e9dant \u00e0 :\n\n`Setup > Company > Email Preferences`\n\n. Sur cette page, rep\u00e9rez la section \u00ab Sandbox et pr\u00e9visualisation des versions \u00bb. Dans cette section, les options suivantes sont disponibles pour les e-mails sortants :\n\n1. Ne pas envoyer d\u2019e-mails : tous les e-mails sortants sont bloqu\u00e9s.\n2. Rediriger tous les e-mails sortants vers l\u2019utilisateur connect\u00e9 : tous les e-mails sont envoy\u00e9s \u00e0 l\u2019utilisateur actuellement connect\u00e9 \u00e0 l\u2019environnement \u00ab Sandbox \u00bb.\n3. Rediriger tous les e-mails sortants vers une liste d\u2019adresses e-mail s\u00e9par\u00e9es par des virgules : Tous les e-mails sont envoy\u00e9s \u00e0 la liste d\u2019adresses e-mail sp\u00e9cifi\u00e9e, en remplacement des destinataires d\u2019origine.\n\nIl est important de noter que les e-mails sensibles en mati\u00e8re de s\u00e9curit\u00e9, tels que les r\u00e9initialisations de mot de passe ou les activations de compte, ainsi que certaines notifications g\u00e9n\u00e9r\u00e9es par le syst\u00e8me, peuvent contourner ces pr\u00e9f\u00e9rences de messagerie du Sandbox et \u00eatre envoy\u00e9s aux destinataires r\u00e9els, quels que soient les param\u00e8tres de redirection.","ga_source_author":"","ga_source_author_email":"","ga_date_original":"2017-08-21T11:01:40-04:00","ga_date_verified":"2026-07-05","ga_source_subject":"SOL0093 Sandbox\/Beta\/Demo emails","ga_ans_id":"ANS-0770","ga_publish_decision":"publish_with_edits","ga_staleness_risk":"high","ga_review_priority":"verify_first","ga_tier2_verdict":"partially_outdated","ga_tier2_concerns":"The menu path `Setup > Company > Printing, Email & Fax Preferences > Email > Sandbox and Release Preview` is partially outdated. The current path is `Setup > Company > Email Preferences`, with 'Sandbox and Release Preview' being a subtab or section within that page, not nested under 'Printing, Email & Fax Preferences'.; The claim 'In all cases, I believe CC addresses are completely ignored' is outdated. NetSuite documentation and recent articles indicate that security-sensitive email messages (e.g., password resets, account activation) and certain system-generated notifications will bypass sandbox email preferences and be sent to the actual recipient, regardless of the redirection settings.","ga_final_category":"Printing, PDF & Email Templates","footnotes":""},"ga_category":[95,19,95],"ga_audience":[89],"ga_difficulty":[93],"class_list":["post-4429","qa_entry","type-qa_entry","status-publish","hentry","ga_category-impression-pdf-et-modeles-de-mails","ga_category-printing-pdf-email-templates","ga_audience-administrateur-netsuite","ga_difficulty-debutant"],"taxonomy_info":{"ga_category":[{"value":95,"label":"Impression, PDF et mod\u00e8les d\u2019e-mails"},{"value":19,"label":"Printing, PDF & Email Templates"},{"value":95,"label":"Impression, PDF et mod\u00e8les d\u2019e-mails"}],"ga_audience":[{"value":89,"label":"Administrateur NetSuite"}],"ga_difficulty":[{"value":93,"label":"D\u00e9butant"}]},"featured_image_src_large":[],"author_info":[],"comment_info":"","_links":{"self":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/4429","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry"}],"about":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/types\/qa_entry"}],"version-history":[{"count":1,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/4429\/revisions"}],"predecessor-version":[{"id":6350,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/qa_entry\/4429\/revisions\/6350"}],"wp:attachment":[{"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/media?parent=4429"}],"wp:term":[{"taxonomy":"ga_category","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_category?post=4429"},{"taxonomy":"ga_audience","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_audience?post=4429"},{"taxonomy":"ga_difficulty","embeddable":true,"href":"https:\/\/answers.gurussolutions.com\/fr\/wp-json\/wp\/v2\/ga_difficulty?post=4429"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}