ANS-0846 · PURCHASE & VENDOR MANAGEMENT
How to Resolve ‘Items Not Distributed’ Error on NetSuite Item Receipts?
Learn how to prevent a common NetSuite item receipt error related to item distribution by adjusting user date preferences.
Short answer
The 'items not distributed' error on NetSuite Item Receipts occurs when the date format includes a forward slash. To resolve this, navigate to Home > Set Preferences > General, and change the 'Date Format' field to 'DD-Mon-YYYY' or any format that does not contain a forward slash, then save your preferences.
Scenario
Users attempting to save or edit an Item Receipt in NetSuite may encounter an error message stating: 'The following items have not been distributed as of the date of this transaction. Consequently any locations associated with these items will be erased ...'. This issue prevents the successful processing of item receipts.
Solution
To resolve the 'items not distributed' error on NetSuite Item Receipts, adjust the user's date format preferences.
Navigate to Home > Set Preferences > General.
Locate the Date Format field.
Change the Date Format field to DD-Mon-YYYY or any other format that does not include the forward slash "/".
Click Save to apply the changes.
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