ANS-0907 · CUSTOMER & CRM RECORDS
How Do NetSuite Users Change Their Email Address?
NetSuite users can update their primary email address directly from their dashboard settings, ensuring their contact information remains current.
Short answer
NetSuite users can update their email address directly from their account dashboard. A 'Change Email' link is available within the settings portal. This self-service feature empowers users to manage their contact information independently, ensuring their email for notifications and login remains current and accurate without needing administrator assistance.
Scenario
NetSuite users may need to update the email address associated with their account for various reasons, such as a change in their primary contact email or company policy. Users seek a straightforward method to modify this information independently, without requiring administrative support.
Solution
NetSuite users can change their email address directly through their account settings. On the user's dashboard, within the settings portal, there is a dedicated link labeled 'Change Email'. Users can click this link and follow the prompts to update their email address themselves.
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