ANS-1100 · INVENTORY & ITEM MANAGEMENT
Why Can’t I Receive More on a NetSuite Transfer Order Than Shipped?
Understand the common date mismatch error that prevents receiving items on a NetSuite transfer order when the receipt date precedes the fulfillment date.
Short answer
NetSuite prevents receiving more items on a transfer order than have been shipped if the Item Receipt date is earlier than the corresponding Item Fulfillment date. To resolve this error, ensure that the Item Receipt date is set to be on or after the date of the Item Fulfillment record.
Scenario
Users attempting to receive items against a NetSuite Transfer Order may encounter an error stating that it is not possible to receive more than has been shipped. This issue typically arises when the system detects a discrepancy in the dates between the Item Receipt and the associated Item Fulfillment records.
Solution
To resolve the error preventing the receipt of items on a transfer order, ensure that the date of the Item Receipt is set to be on or after the date of the corresponding Item Fulfillment. This synchronization of dates allows NetSuite to correctly process the transaction and complete the receiving process.
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