ANS-1162 · SUITESCRIPT DEVELOPMENT
How to Resolve Invalid Field Value in NetSuite Script Performance Monitor
Address NetSuite Script Performance Monitor errors by configuring user time format preferences and company override settings.
Short answer
To resolve 'Invalid Field Value' errors in the NetSuite Script Performance Monitor, users should set their Time Format preference to 'hh:mm AM/PM'. If disabled, administrators must enable the 'Allow Override' checkbox for Time Format in Company General Preferences, allowing users to adjust individual settings.
Scenario
Users may encounter an 'Invalid Field Value' error when attempting to utilize the NetSuite Script Performance Monitor. This issue typically arises when the system's time format settings are not configured in a way that aligns with the bundle's historical operational requirements.
Solution
The Script Performance Monitor bundle has historically been observed to function optimally with the Time Format of 'hh:mm AM/PM'. To address related issues, follow these steps:
Navigate to Home > Set Preferences > General > Formatting > Time format.
Select
hh:mm AM/PMfrom the available options.If the Time format field is disabled, an administrator must enable users to override company defaults by going to Setup > Company > Preferences > General Preferences > Overriding Preferences.
Locate the Time Format preference and set the 'Allow Override' checkbox to checked.
Enabling the 'Allow Override' checkbox will affect all users, allowing them to adjust their individual time format preferences.
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