ANS-1760 · WEB SERVICES & INTEGRATIONS
How to Configure Shipping Items with Label Integration for Multiple Carriers in NetSuite
Understand how the 'Default Carrier' setting in NetSuite's Shipping Preferences influences the selection of carrier services on Shipping Item records.
Short answer
To configure Shipping Items with label integration for multiple carriers in NetSuite, enable the 'Label Integration' checkbox on the Shipping Item record and select the desired carrier service from the full list. The 'Default Carrier' setting in Shipping Preferences acts as a pre-selection, not a restriction.
Scenario
Users may encounter confusion when attempting to configure Shipping Item records with label integration for multiple carriers, such as FedEx and UPS, and need to understand how NetSuite's carrier selection mechanism functions.
Solution
When configuring Shipping Item records in NetSuite for label integration:
Navigate to the Shipping Item record.
Locate and check the "Label Integration" checkbox.
Next to this checkbox, a menu is available to select the specific carrier service to use for the shipping item.It is important to note that the "Default Carrier" setting found in Shipping Preferences (Setup > Accounting > Shipping) acts as a pre-selection for this menu. It does not restrict the available options. All configured carrier services, such as those for UPS and FedEx, will be listed in the menu regardless of the default carrier setting, allowing users to select the appropriate service for each shipping item.
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