ANS-1839 · OTHER

How to Enable the Web Site Hosting Files Folder in NetSuite?

Users can activate the 'Web Site Hosting Files' folder in NetSuite's File Cabinet by enabling a specific feature under Web Presence settings.

Short answer

To enable the 'Web Site Hosting Files' folder in NetSuite's File Cabinet, administrators must activate the 'Host HTML Files' feature. This setting is located under the 'Web Presence' tab within the company's Enable Features page, making the folder available for storing website-related content.

Scenario

NetSuite users may find that the 'Web Site Hosting Files' folder is not visible within their File Cabinet. This situation prevents the upload and management of HTML files and other web assets directly within NetSuite, which is necessary for hosting web content.

Solution

To enable the 'Web Site Hosting Files' folder in the NetSuite File Cabinet, the 'Host HTML Files' feature must be enabled. This feature is located under the 'Web Presence' tab within the NetSuite environment.

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