ANS-1248 · OTHER
How to Include Inactive Records in NetSuite Global Search?
Expand NetSuite global search results to include inactive records for comprehensive data retrieval.
Short answer
To include inactive records in a NetSuite global search, append the "+" character to the end of your search string. This simple modifier allows users to retrieve results for both active and inactive records, providing a more complete view of historical or archived data within the system.
Scenario
NetSuite users often need to locate records that have been marked as inactive, such as old customer accounts, discontinued items, or past employees. By default, the global search function only returns active records, making it challenging to find historical data without navigating to specific record types and applying filters.
Solution
To include inactive records in a NetSuite global search, append the "+" character to the end of the search string. This modifier instructs the system to return both active and inactive records that match the query.For example, a standard global search for "BobCompany" within Lead records would be:
le:BobCompanyThis search retrieves active Lead records containing the string "BobCompany".To include inactive Lead records containing "BobCompany", the search string should be modified as follows:
le:BobCompany+This modified search will return both active and inactive Lead records that match "BobCompany".This technique applies across various record types in NetSuite's global search.
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