ANS-0558 · PRINTING, PDF & EMAIL TEMPLATES

How to Add Disclaimer Messages to NetSuite Transaction PDFs

Learn various methods for incorporating essential disclaimers into NetSuite transaction documents, including invoices and sales orders.

Short answer

To add disclaimer messages to NetSuite transaction PDFs, utilize a standard layout with a 'Disclaimer' field, hardcode the disclaimer into a custom PDF layout, or use the 'Messages' section in Printing, Fax & Email Preferences for HTML layouts. For modern customization, NetSuite's Advanced PDF/HTML Templates are the recommended approach.

Scenario

Organizations often need to include specific disclaimer messages on their NetSuite transaction documents, such as invoices or sales orders. This requirement ensures legal compliance, clarifies terms, or provides important customer information directly on printed or emailed documents.

Solution

NetSuite provides several methods for incorporating disclaimer messages into transaction documents. While the following options primarily apply to basic PDF/HTML layouts, it is important to note that NetSuite's 'Advanced PDF/HTML Templates' are the current recommended method for customizing transaction documents, offering more flexibility and features, and basic layouts are being deprecated.For basic PDF layouts, consider these approaches:

  1. Utilize a Standard Layout with a Disclaimer Field

    • Select a standard or basic PDF layout that includes a 'Disclaimer' field as your base layout.
    • Customize this layout to ensure the 'Disclaimer' element is present.
    • Enter the desired text into the 'Disclaimer' field on the specific transaction form (e.g., Invoice form) you are using. This text will then be sourced and displayed on the PDF.
  2. Hardcode Disclaimer into a Custom PDF Layout

    • Keep your existing PDF layout, provided it is based on a standard transaction PDF layout.
    • Add a custom element directly to the PDF layout.
    • Copy and paste your disclaimer text into this custom element, effectively hardcoding the disclaimer onto the PDF layout.
  3. Use 'Messages' in Printing, Fax & Email Preferences (Primarily for HTML Layouts)

    • Navigate to Home / Set Preferences / Transactions / Print Using HTML.
    • The 'Messages' section within Printing, Fax & Email Preferences is used for standard HTML layouts.
    • Text entered here will be used when printing a transaction in HTML format, utilizing the Standard Transaction Layout.
    • While this option is primarily for HTML output, for PDF layouts, options 1 or 2 are generally preferred to ensure the disclaimer appears consistently on PDF documents.

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