ANS-0582 · ACCOUNTING & FINANCIAL CONFIGURATION
How to Differentiate Time Entries from Service Items on NetSuite Transactions
Understand how NetSuite tracks and reports distinct time entry records linked to service items for accurate invoicing and reporting.
Short answer
NetSuite now treats time entries as distinct records, separate from standard service items, though they may reference a service item for billing. These entries are accessible via the 'Billable Time' subtab on invoices and can be reported on directly using saved searches, offering improved visibility and control over time tracking and invoicing processes.
Scenario
Users often seek to distinguish between time entries and manually added service items on NetSuite transactions. Historically, this distinction was challenging due to how these items appeared on transaction lines. Understanding the underlying record structure is crucial for accurate financial reporting and operational analysis.
Solution
NetSuite's current functionality allows for clear differentiation between time entries and standard service items.
Time entries are distinct records within NetSuite, separate from service items, even though they may reference a service item for billing purposes.
When creating an invoice, billable time entries can be selected from the 'Billable Time' subtab, clearly indicating their origin as time worked.
From a saved search perspective, users can build searches directly on Time Entry records to access specific time entry details, including the associated service item, employee, and duration, rather than solely viewing them as generic service items.
While the GL impact of a billed time entry on a transaction line may appear similar to a manually added service item, the underlying record structure and selection method on invoices provide the necessary distinction.
NetSuite now offers improved visibility, comprehensive reporting, and dashboard capabilities for time tracking and invoicing, enabling better control and analysis of billable time.
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