ANS-0713 · CUSTOMER & CRM RECORDS
How Does NetSuite Determine Opportunity Status and Probability?
Understand how NetSuite automatically updates opportunity statuses and probabilities based on associated transactions and their impact on weighted totals.
Short answer
NetSuite's Opportunity Status reflects the probability of closure, influencing weighted totals. When a Sales Order, Invoice, or Cash Sale is created from an opportunity, its status automatically updates to 'Closed Won' (100%). The Document Status, a separate NetSuite field, is dependent on the Opportunity Status, indicating the opportunity's current progress.
Scenario
Users often seek to understand the logic behind NetSuite's opportunity status updates and how these statuses relate to probability and weighted totals. Clarification is needed on which associated transactions trigger an automatic change to 'Closed Won' and the distinction between Opportunity Status and Document Status.
Solution
The Opportunity Status represents the probability that an opportunity will be closed. This status is crucial for calculating the weighted total of an opportunity.When a Sales Order (SO), Invoice, or Cash Sale is created from an opportunity, the opportunity's status will automatically change to 'Closed Won' (100%).The Document Status is NetSuite's internal status for the opportunity. It is dependent on the Opportunity Status; for example, it will show 'In Progress' when the Opportunity Status is initially created from the opportunity.
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