ANS-1469 · ROLES, PERMISSIONS & SECURITY
How to Access NetSuite Production and Sandbox Simultaneously?
Learn how to efficiently manage multiple NetSuite environments by leveraging distinct browser sessions for concurrent access.
Short answer
To access NetSuite production and sandbox environments simultaneously with a single user, utilize separate browser sessions. This can be achieved by using different Chrome user profiles or incognito windows, allowing independent logins to each environment without conflict.
Scenario
NetSuite users often need to work in both their production and sandbox environments concurrently using the same user credentials. This can be challenging as direct simultaneous logins from the same browser session are not supported, leading to session conflicts or logouts.
Solution
Utilize Separate Browser Sessions: To access NetSuite production and sandbox environments simultaneously, users should employ distinct browser sessions for each environment. This can be achieved using a different Chrome user profile or an incognito/private browsing window.
Navigate and Log In Independently: In each distinct browser session (e.g., one for production, one for sandbox), navigate to the respective NetSuite login page.
Complete Authentication: Log in to each environment independently. This includes completing any Two-Factor Authentication (2FA) steps for each session as required for user authentication.
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