ANS-0440 · SUITESCRIPT DEVELOPMENT
How to Accurately Retrieve Item Fulfillment Status in NetSuite Scripts
Understanding the 'shipstatus' field is crucial for reliable status checks on NetSuite item fulfillments, especially when scripting.
Short answer
For accurate status retrieval in NetSuite item fulfillment scripts, especially in after submit contexts, always reference the 'shipstatus' field ID. This field reliably reflects the current fulfillment state, unlike 'status' or 'statusRef' which may show previous values. 'shipstatus' values 'A', 'B', and 'C' denote Picked, Packed, and Shipped statuses.
Scenario
Users developing NetSuite scripts for item fulfillments often encounter discrepancies when attempting to retrieve the fulfillment status immediately after an update. Standard status fields like 'status' or 'statusRef' may return the previous state of the record, leading to incorrect logic or actions within the script. This lag in status update can cause confusion and errors in automated processes.
Solution
To ensure accurate status retrieval for item fulfillments in NetSuite scripts, particularly within an afterSubmit context, always reference the field ID shipstatus.
The fields status or statusRef may return the fulfillment's previous status before an update is fully processed.
For example, consider an item fulfillment transitioning from 'Shipped' to 'Packed'. If a script were to retrieve the status values immediately after submission, the results would typically be:
status: ShippedstatusRef: Shippedshipstatus: B
The shipstatus field provides a reliable indicator of the current fulfillment state, with its values corresponding to specific statuses:
A: PickedB: PackedC: Shipped
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